Job description

Synoptek
We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic
IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team.
When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Project Management Manager
This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The Project Management Manager will be responsible for the overall tactical execution, monitoring, reporting and closure of multiple project(s) at our client site.

Additionally, this role will provide direction, instructions and guidance to the project management and business analysis teams, as it relates to achieving established goals.

Duties and Responsibilities

• Provide strategic project oversight of tasks, deliverables, and stakeholders
• Assist PMO in providing high level project reporting
• Guide the team and Implement Agile Project Management approaches – delivery centric over documentation / process
• Own development of deliverables working with key stakeholders
• Own communications with both internal and external stakeholders. Manage team members and stakeholders by influence, with results focus
• Plan, coordinate, track, and report to the client on project team progress by collaborating with other leaders
• Lead recurring client touchpoint meetings throughout project duration and adjust meeting frequency as needed
• Monitor and track status for multiple, complex projects and report regularly in a clear and concise manner
• Identify and escalate potential issues before they materialize
• Provide ownership of resource and project management including planning, assessment, assignment of projects, while monitoring progress, timelines, managing resources and customer satisfaction
• Establish deadlines taking contingency time into account. Assign responsibilities and move responsibilities when needed. When necessary, adjust deadlines and communicate prior to missing target date
• This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice

Education

• Bachelor’s degree in related field from an accredited college or university
• PMP or Agile certification preferred

Experience

• Customarily has at least 5 years of technical experience
• Customarily has at least 5 years of position specific experience
• Customarily has at least 5 years of technical experience
• Customarily has at least 5 years of customer facing client engagement experience
• Customarily has at least 5 years business analysis and change management experience
• Customarily has at least 4 years of supervisory or mentorship experience

Skills/Attributes

• Synoptek core DNA behaviors: o Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses o OwnIT: Shows integrity, innovation, and accountability in completing daily assignments o Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals o Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment o Team: Embraces both customers and colleagues as team members.

Ability to be flexible, respectful, engaged and collaborative

• Ability to be a facilitating/consulting and own communications overall
• Possess strong Analytical, Critical thinking skills with knowledge in large scale software system implementation such as CRM, ERP etc
• Ability to navigate highly complex, political organizations

Working Conditions
We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.
Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel.

EEO Statement
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Job Type: Full-time

Pay: $100,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Las Vegas, NV 89118: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• PMP (Preferred)

Work Location: Hybrid remote in Las Vegas, NV 89118

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