Job description

Position: Manager of Buildings & Grounds

Company: GEN-D

Reports to: Senior Manager of Buildings & Grounds

Scope: The Buildings & Grounds Manager has primary responsibility and accountability for the daily operational management of commercial and residential buildings and grounds. This role will oversee all landscape and building maintenance activities. A significant responsibility is to ensure that the client’s needs are met above and beyond their expectations.

The role assists in planning, organizing and directing all undertakings related to the structural, mechanical and physical maintenance, repair and upkeep of commercial and residential properties. It works with the Client Relationships Manager for all client requests.

The role gives guidance to manager(s) in planning, organizing and directing all undertakings related to the structural, mechanical and physical maintenance, repair and upkeep of commercial and residential properties. In addition to the operational guidance, the Buildings & Grounds Senior Manager conducts regular performance evaluations for the managers within the Buildings & Grounds division and gives correction when necessary.

The Position: As a member of the GEN-D management team, the Building & Grounds Manager is vital to the success of the Buildings & Grounds Division. They are responsible to provide the high-touch relational hospitality service for which GEN-D is known. The Manager is responsible for managing and overseeing systems and procedures to optimize building and landscaping activities according to GEN-D’s standards. This role engages in day-to-day scheduling, overseeing supervisors, and developing plans and processes to improve client properties physically, operationally, and procedurally. The Manager is responsible for the execution of predictive, preventative, and restorative maintenance in commercial and residential buildings and grounds. This position consults with Divisional leadership and contractors to ensure proper compliance and administration of the various laws, regulations, and management principles. This position also supports other divisions as necessary.

The primary responsibility of the Buildings & Grounds Manager is to lead his/her team in optimizing client properties. The Manager corrects and trains his/her team by giving them guidance and conducting performance evaluations. The Manager also monitors necessary tasks, communicating responsibilities to his/her team. The Manager oversees employees, vendors, and subcontractors to ensure work is accomplished by GEN-D standards. The successful candidate will anticipate client needs and areas of team improvement. This role also serves as an on-call contact for emergencies and late-night requests within a rotational schedule.

The Person: Our Building & Grounds Manager must be an individual of good character – trustworthy with unimpeachable integrity and philosophically aligned with GEN-D’s unique mission. This person must have knowledge of advanced mechanical repair and/or landscaping maintenance. The Manager must be able to communicate clearly, be open to taking instructions, and create an environment of improvement. This person must have the ability to implement standards and processes in providing excellent service to our clients.

The Building & Grounds Manager should anticipate and address issues before they become problems, establishing clear guidelines and training protocols in accordance with GEN-D’s expectations of excellence. The successful candidate must be able to perform necessary administrative duties and possess strong attention to detail with the ability to prioritize multiple functions. This person needs to be a collaborative team member yet able to work independently. This person makes decisions that are humble, hungry, and wise and in the best interests of the company. A successful candidate accepts that good is never good enough and continues to pursue business and personal growth. The ideal candidate displays a purposeful drive to optimize the efficiency and effectiveness of his/her team.

The Company: In 2006, CEO Kara Bishop, decided to pursue a dream and chart a new life course. After obtaining a degree in philosophy, pursuing and abandoning a Masters of Divinity from Dallas Theological Seminary, and building a career in restaurant management, life needed to change! In her own words, “I had no idea what I wanted to do with my life. So, I spent a year evaluating everything I read, watched, and enjoyed hoping I would find my life’s passion.” During that year Kara discovered a love for Interior Design.Kara went back to school to obtain a degree in a Bachelor of Fine Arts in Interior Design.

As her career developed from interior design into design and construction management, Kara realized that a rich family background of business from her father and creative hospitality from her mother, combined with her background in philosophy, customer service, and design gave her a unique perspective. That eclectic backdrop had a natural application to the world of problem solving and creating when it came to people, hospitality, and space logistic and optimization.

In 2018 Kara was invited by the Ambassador Enterprises community to take her unique skills, perspective and vision to start to build a company. In 2019 the first page of the GEN-D story formalized in the form of an event services division within Ambassador Enterprises. This division included the management of the venue Events at The Summit. A year later, in 2020, out of an emerging vision of how people, places and events interact, GEN-D was born. Kara knew that places are personal and are intricately connected to the people who live and work in them. This became the overarching philosophy that drives GEN-D. “Professional people and organizations tend to have one thing in common; there is more work to do than there is ever time to do it. Busy professionals and organizations focus on things that are urgent and important, but not critical to their overall impact. It became my goal to solve that problem.”

As GEN-D grew, it found its path forward as a space management company that seeks to simplify the life a busy professional or organization by optimizing the logistics and management of space and hospitality. They offer an integrated suite of services that are driven by managing, maintaining, using, and optimizing space. Their vertical and horizontal integration of service driven industries such as landscaping, building maintenance, janitorial services, relational hospitality management, space management, and event logistics and management allow them to serve their clients in areas of high need, thereby allowing their clients to centralize their focus on increasing their impact on their community.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift

Ability to commute/relocate:

• Auburn, IN 46706: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What do you feel are some of your greatest accomplishments?
• Describe some of your greatest failures.
• Describe leaders you have not followed well and why?
• Describe the contribution that others say you make to a team.
• Describe yourself in one sentence.
• Do you have any experience working outdoors? (zero-turn mowers, small lawn equipment.)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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