Who are we hiring?

The Manager, Marketing Strategy (Ticketing) will serve as the enterprise-wide ticket marketing expert by identifying and sharing best practices, collaboratively developing marketing strategy with key stakeholders, and executing tactical plans to support sales goals. Reporting dually into the Senior Directors for Marketing Strategy of both the NY Knicks and NY Rangers, this person collaborates with the Creative, Ticketing, and Data & Analytics departments to brief and manage ticketing campaigns while monitoring real-time data to make on-the-fly adjustments.

What will you do?

• Develop the strategy and creative brief for annual Season Ticket Membership renewals and sales campaigns
• Lead collaborative process to build the annual Indy Ticket Playbook – a system for monitoring game-by-game sales while applying various sales programs and offers to move inventory
• Create ad hoc marketing plans to address real-time ticketing needs
• Serve as liaison between Marketing, Creative, and Ticketing to expedite marketing asset approvals
• Collaborate with Ticketing and Data & Analytics to conduct annual and real-time ticket buyer research
• Identify and share best practices in ticket campaigns, programs, and tactics across the sports and entertainment landscape while also providing competitive data for benchmarking purposes.

What do you need to succeed?

• 5+ years’ experience in sports team marketing and ticket sales
• Proven ability to create and execute integrated marketing campaigns; skill utilizing mobile and e-mail.
• Strong understanding of sports consumer behavior and ticketing buying trends
• Knowledge of TicketMaster is required; Salesforce, and other analytics platforms strongly preferred*
• Highly collaborative and creative problem-solver with proven ability to execute quickly
• Some travel will be required for the occasional conference

Why is MSG for me?

Madison Square Garden Sports Corp. (MSG Sports) is a leading professional sports company, with a collection of assets that includes: the New York Knicks (NBA) and the New York Rangers (NHL); two development league teams – the Westchester Knicks (NBAGL) and the Hartford Wolf Pack (AHL); and esports teams through Counter Logic Gaming, a leading North American esports organization, and Knicks Gaming, an NBA 2K League franchise. MSG Sports also operates two professional sports team performance centers – the MSG Training Center in Greenburgh, NY and the CLG Performance Center in Los Angeles, CA. More information is available at www.msgsports.com.
We invite you to create an exceptional career at MSG

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required. #LI-ES1