Manager, Insights & Analytics

Full Time
Chicago, IL 60611
Posted
Job description

This role can be performed remotely from most US states and might require occasional business travel.


Golin is seeking a Manager of Insights & Analytics to play a key role in contributing to one of the fast-growing, sought-after teams in the agency. The ideal candidate is as unique as our insights and analytics team. Part digital analyst, part creative problem solver, he or she is a true hybrid with a deep understanding of digital and social analytics as well as the ability to tell stories with data and synthesize findings from a variety of different sources.

Golin is a progressive public relations agency with expertise ranging from brand-building and cutting- edge digital content, to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey, to deliver maximum impact for clients and reach a profoundly diverse global market. "Go All In" is the agency's ethos and commitment to bravery over mediocrity.

We Go All In, in everything we do. We're especially committed to Go All In for our people. We challenge our employees to be Courageously Happy and have empowered them to do so by offering our Lifetime benefits program. Lifetime offers unlimited time off, enhanced family care, ridiculously good health and wellness benefits, and a monthly Lifetime stipend for the gym or hobbies. We really do want you to play as hard as you work!

Sound like you want to "Go All In" with us? Here are the details:


What you will do:

  • Execute social listening research and measurement assignments with minimal supervision
  • Think strategically and be insightful with the ability to tell a story that converts data into actionable insights
  • Tabulate and analyze data, pulling out crisp insights and recommendations
  • Develop research reports and presentations
  • Monitor and evaluate Digital and social media results on a daily/monthly/annual basis in coordination with client and account team goals, as well as benchmarks
  • Gather data from assigned sources (e.g., Brandwatch, Sprinklr, Talkwalker, Twitter Analytics, HootSuite, Facebook Insight) in a methodologically sound manner
  • Manage social media coverage coding and analysis
  • Communicate to account team and end clients on project developments, timelines, and results
  • Demonstrate a strong interest in and understanding of social media metrics and trends
  • Be change-agent within our agency, helping to propose new, innovative approaches to analytics and measurement that push our clients to think differently

What you have:

  • 3-4 years of experience in digital analytics, market research or related field; agency experience preferred
  • Advanced analytical skills with proven understanding of statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations
  • Comfort interpreting a variety of different data sources from qualitative research to primary survey data to secondary data sources and creating one cohesive story
  • Working with and creating databases and dashboards utilizing all relevant data to inform decisions.
  • Experience with tools including Talkwalker, Sprinklr, Brandwatch, Sprout Social and others
  • Time management skills and the ability to juggle multiple deliverables and timelines at once
  • Must be able to quickly learn new tools and databases
  • Excellent writing and presentation skills

Salary range: $55,000 - $95,000

Golin has included the base salary or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: actual ranges for current or former employees in the role; market considerations; budgetary considerations; as well as a candidate's background, relevant experience, and qualifications.


Golin is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Employees must be fully vaccinated against COVID-19. Therefore, if hired, candidates must present proof of vaccination prior to start date, unless eligible for a medical or religious accommodation.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

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