We’re growing! And adding a NEW position to the team!

Manager, Field Representatives

We are seeking an enthusiastic and talented individual to join our team as a Field Representatives Manager. As part of the Aftermath Marketing team, your role will provide support and leadership to a team driving the organization’s outreach efforts. This is a player-coach position, so in addition, you'll also build and maintain relationships with local influencers to raise awareness for Aftermath’s services, increase leads, and generate revenue.

What you'll do:

• Coach, mentor, and motivate your assigned Field Representative team to ensure they are achieving goals and executing at a high level to achieve the desired results.
• Participate in hiring, onboarding, and training new team members as needed.
• Partner with leadership to help develop and execute the department’s strategic vision.
• Outreach to develop and maintain relationships with local community influencers, such as law enforcement, coroners, funeral homes, first responders, medical examiners, etc.
• Plan and execute territory plans to achieve effective front-end outreach activity, quality leads, and revenue growth, while staying consistent in messaging and enhancing the company brand in the community.
• Use all forms of outreach (virtual and in-person) to engage, educate, and raise awareness about the biohazard remediation industry and Aftermath’s brand.
• Participate in and/or act as primary representative and presenter at local and regional community and influencer events.
• Attend and represent the company at local, regional, and/or national tradeshows, conferences, and partner functions, including if applicable, presenting at such events.
• Collaborate with the Digital Marketing team and the Field Services team to implement the local strategy for growing brand awareness and generating a high volume of quality leads.
• Collaborate with the creative and digital teams to support the development of all necessary tactics supporting digital and non-digital creative efforts (e.g., websites, presentations, collateral, print, exhibitions, booth assets, etc.) to support outreach on and offline.
• Collect and continually update contact information for local referral sources in the company's contacts database.

What you'll bring:

• 3+ years of law enforcement, sales, community outreach, or relationship management experience
• 2+ years of leadership experience with a proven track record of effectively leading a team of individuals, while achieving successful results
• Experience in or has established credibility with first responders, law enforcement, or death care professionals preferred
• Can build rapport quickly, lower trust barriers and build confidence with key influencers, and present Aftermath's value proposition effectively and convincingly
• Experience managing a team with the ability to measure against goals, key targets, and metrics
• Entrepreneurial and will take ownership of influencer engagement
• Possesses a good balance of sales and administrative skills
• Willing to travel overnight 35% of the time
• Experience with MS Office and Salesforce a plus

ServiceMaster Brands ® is a leading provider of residential and commercial cleaning and restoration services. Founded in 1929, the company is home to over 3,500 franchisees across 4,900+ locations serving over 1,000,000 homes and businesses in 2021. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under nine brands today across 50 states and ten countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Recovery Management®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, AmeriSpec®, Furniture Medic®, Aftermath® and Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to make everyday heroes more heroic. From our franchisee experience to career development to our community, our values – We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career with a high energy.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.