Job description
Michael Schulson is the chef and restaurateur behind the Schulson Collective restaurant group. His imagination and vision have made him one of Philadelphia’s most successful hospitality professionals. Schulson is the owner of day-to-night destination Double Knot; the expansive Independence Beer Garden; Sampan and the adjacent Graffiti Bar; and serves as chef-partner at Izakaya at the Borgata in Atlantic City, N.J. Schulson Collective’s portfolio also includes the new-American spot, Harp & Crown, as well as contemporary izakaya restaurant, Monkitail, and cocktail lounge, Nokku, at The Diplomat Beach Resort in Hollywood, Florida. Notable Philadelphia restaurant Osteria has also been added to Schulson Collective as well as DK Sushi, the fine-casual sushi concept located at the University of Pennsylvania. Most recently, Schulson opened his red gravy Italian restaurant Giuseppe & Sons, boutique steakhouse Alpen Rose, and along with James Beard Award-Winning chef Jeff Michaud Rittenhouse pasta destination Via Locusta.
Summary/Objective As the first team member our guests encounter when entering the building, our Hosts are essential to a positive guest experience.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for greeting incoming and departing guests.
- Answers incoming calls to the restaurant and provides appropriate service.
- Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.
- Demonstrates problem resolution with customer relations and escalates communication to Management as needed.
- Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times.
- Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.
- Candidates must be available to work nights and weekends.
- Performs other duties as assigned.
Required Education and Experience
- Prior knowledge/use of OpenTable preferred.
- Minimum one (1) to two (2) years prior experience in client-facing role.
- Strengths must include multi-tasking, problem resolution, and customer relations.
- Must have excellent written and verbal communication skills.
- Must be a team player with a strong work ethic.
- Exceptional hospitality/guest relations.
For more information on the Schulson Collective please visit www.michaelschulson.com.
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