The Mailing Services Associate will represent Connecticut Children's Medical Center by providing courier services and staffing mailrooms. Drives a Connecticut Children's vehicle to make deliveries to Connecticut Children's off-campus locations. Maintains Connecticut Children's policies regarding privacy and confidentiality as the position will be responsible for transporting medical records, pharmaceuticals, bank deposits, United States Postal Service (USPS) and inter-office mail. Provides the highest level of customer care while demonstrating a friendly, cooperative and flexible attitude in a high-volume environment.

ROLE RESPONSIBILITIES

COURIER
Drives a Connecticut Children's vehicle to pick-up and deliver medical records, pharmaceuticals, bank deposits, USPS and inter-office mail and other documents or packages while adhering to a strict schedule as developed by supervisor. Loads and unloads deliveries and maintains records associated with these deliveries as required. Delivers out-going USPS to designated Post Office. Performs routine maintenance checklist on vehicle (fluids, lights, etc.) and notifies supervisor of any issues. Remains available for rush deliveries as needed.

MAIL ROOM

Staffs Connecticut Children's mail rooms at 282 Washington Street, Hartford and 60 Hartland Street, East Hartford. Processes out-going USPS mail, meeting mailing requirements and quality standards and uses appropriate department codes for invoicing. Maintains inventory of all mailing supplies. Sorts all USPS and inter-office mail. Prepares all out-going UPS packages, verifies each shipment is accurately labeled and the database is updated with appropriate department codes for invoicing. Assists mail room customers. Processes bulk mailings as assigned by supervisor.

ASSIGNMENTS

Rotates the Courier and Mail Room responsibilities schedules developed by supervisor.

Demonstrates knowledge of the population-specific differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families and co-workers.

Demonstrates support for the mission, values and goals of the organization through Core Behaviors that are consistent with the Connecticut Children's Standards.

• High School Diploma required.
• 2 to 3 years experience in Mailing Services field or equivalent work experience preferred.
• Familiarity with Microsoft Office, e-mail program and the Internet preferred.
• Familiarity of postage meter machines and bulk mailing software, preferred.