Our Mortgage Servicing platform has continued to grow by focusing resources on excellent execution of our key competencies, including customer service, delinquency management, default management, loan administration, analytics and investor reporting – all while preserving home ownership and providing world-class servicing. We’re always building our mortgage business with our customers in mind.

What We Offer:

• Comprehensive healthcare plans for you and your family.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
• Educational Reimbursement.
  

JOB DUTIES

The Loss Mitigation Intake Processor I will be responsible for reviewing the Mortgage Assistance packages received from borrowers for all Loss Mitigation related programs including, but not limited to, loan modifications and short sales. Primary responsibilities consist of reviewing and validating documents in a timely manner to ensure compliance timelines are met in accordance with the Timely Borrower Notification process. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $18.00 - $21.00.

What you'll do:

• Review the Mortgage Assistance inbox for all loss mitigation related programs.
• Distribute borrower related documents in a timely manner.
• Ensure compliance with timely borrower notification process.
• Perform other duties as assigned.

What you need:

• High school diploma or equivalent work experience.
• Zero to six months of experience processing residential mortgage loans, loss mitigation or other related field.
• Basic understanding of HAMP and FHA requirements.
• Proficient in Microsoft Office Word, Excel, etc.
• Outstanding attention to detail and organizational skills.
• Ability to organize and prioritize own work schedule.
• Ability to work in a paperless, automated and fast paced environment while handling a high volume pipeline.
• Ability to work effectively as a team player.
• Ability to multi-task to complete various tasks as required.
• Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.
  

EEO/AAP Employer