About Us
First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Summary

Provide quality, accurate and timely consumer loan operations processing and customer service involving consumer loan applications and consumer loan documents.

Key Responsibilities Include

• Process unsecured, CD, Savings, Titled, Marketable Securities and Real estate secured loans in a timely manner
• Obtain, order, and analyze all documentation with the ability to handle confidential data in an ethical and professional manner
• Review all closing info to verify the structure of the loan is in accordance to the approval
• Process and document complex consumer loans and build special requests in Laser Pro that are outside of the normal product set
• Work report daily while updating bankers on the status of existing files
• May be requested to complete other duties, special projects or trainings as requested
• Correspond with various Bankers, attorneys, Loan officers (etc.) and send documents in a timely manner with professional customer service
• Resolve title issues independently
• Comply with bank policies and procedures
• Comply with Flood Compliance Regulations
• Work loans in all states that are in FH footprint (recognize potential issues {fees, taxes, dates names})

Qualifications Include

• High School diploma or GED equivalency
• Minimum of 1 -2 years of administrative and customer service experience, ideally in a high production setting. Prior real estate documents processing experience preferred. Prior bank experience processing consumer loans preferred.
• Work independently and with the team, prioritize work, manage pipeline, and multitask at a quick, accurate pace
• Available to work overtime and assist other team members when needed
• Demonstrate working knowledge of iOriginate, LaserPro, ALS, CMS, etc.
• Knowledgeable of insurance requirements, appraisal regulations, and the ability to read/interpret title work
• Knowledge, understanding and ability to perform all essential consumer loan functions
• Excellent communication skills to deal with customers
• Full understanding of TRID
• Possess knowledge of Real Estate documents, including mortgages, judgements, liens, tax records, and affidavits of distinction

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow Us
Facebook - facebook.com/FirstHorizonBank
Twitter - twitter.com/FirstHorizonBnk
LinkedIn - linkedin.com/company/first-horizon-bank
Instagram - instagram.com/first_horizon
YouTube - youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)