LMS Administrator - FIU Online

Full Time
Miami, FL 33199
Posted
Job description

**IMPORTANT NOTE** If you are interested in applying for this role, please know you MUST apply via the FIU Careers Website in order to be considered: careers.fiu.edu -> Prospective Employees -> Enter the Job ID for this position: 527762 on the Search Bar


If you are a current employee of FIU, please know you MUST apply via the FIU Career Website in order to be considered: careers.fiu.edu -> Current Employees -> Enter the Job ID for this position:
527762 on the Search Bar


About FIU


Florida International University is Miami’s public research university, focused on student success. According to U.S. News and World Report, FIU has 42 top-50 rankings in the nation among public universities. FIU is a top U.S. research university (R1), with more than $200 million in annual expenditures. FIU ranks 15th in the nation among public universities for patent production, which drives innovation, and is one of the institutions that helps make Florida the top state for higher education. The Next Horizon fundraising campaign is furthering FIU’s commitment to providing students Worlds Ahead opportunities. Today, FIU has two campuses and multiple centers, and supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA, with more than 400 student-athletes participating in 18 sports. The university has awarded more than 330,000 degrees to many leaders in South Florida and beyond. For more information about FIU, visit www.fiu.edu.


Job Summary


The LMS Administrator is responsible for configuring, maintaining and administering the Learning Management System (LMS) and assisting FIU Online in leveraging the Learning Management System to achieve the highest quality instruction. The LMS Administrator will work closely with the LMS Team, Technology Services Manager, Director of Technology, LMS company, and third-party partners.


  • Ensures that the Learning Management System (LMS) works smoothly and efficiently.
  • Configures the LMS to best support identified educational objectives, including role definition, plug-in configuration, and inter-system operations.
  • Ensures stability, uptime, service level targets, security, scheduled maintenance, and installations on the LMS.
  • Helps coordinate the communication, testing, installation, and migration to new versions of the LMS.
  • Provides day-to-day issue resolution and end-user support of the LMS, including participating in end user testing for new updates/releases, bug fixes, and possible issues.
  • Ensures disaster recovery policies are adhered to for the LMS, and performs the restoration of LMS content when needed.
  • Researches and stays current with relevant data on new technologies, trends, and approaches to assist in support of the LMS.
  • Collaborates with third-party companies and internal staff to evaluate, test, implement, and maintain external tools within the LMS.
  • Maintains, catalogs, and communicates about known issues, user needs, and feature requests that pertain to the LMS.
  • Creates, modifies, and updates public facing and internal documentation related to the LMS.

Minimum Qualifications


  • Bachelor's degree in Business, Computer Science/Technology or a related field and two (2) years of related experience; or a Master's degree in an appropriate area of specialization and one (1) year of experience.

Desired Qualifications


  • Knowledge in LMS administration, installation, and upgrades.
  • Knowledge of systems security protocol, policies, and procedures.
  • Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment.
  • Knowledge of current technological developments/trends in area of expertise: to plan, implement, test, and troubleshoot system software
  • Proficiency with HTML, CSS, and command line scripting desired.
  • Demonstrate ability to master changing LMS technologies and trends.
  • Prior experience with handling multiple projects and working in a team environment.
  • Experience with targeting specific communication to focus on faculty, staff, or students based on need.

Job Category


  • Administrative

Advertised Salary


  • $55,000-$60,000

Work Schedule


Begin time: 8:00 AM
End time: 4:30 PM


Pre-Employment Requirements


  • Criminal Background Check

Other Information


  • On call 24 hour by 7 day for possible emergency situations.
  • Ability to work evenings and weekends.
  • Ability to work flexible hours as needed.

How To Apply


Prospective Employee


If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".


To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.


Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

  • This posting will close at 12:00 am of the close date.


How To Apply


Current Employee


As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".


To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.


Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

  • This posting will close at 12:00 am of the close date.


Disclosures


Clery Notice


In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).


Pay Transparency


Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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