Livestream Production Operations Lead - Live Shop Ventures

Full Time
New York, NY
Posted
Job description
Thank you for your interest in joining our team! Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
Reporting to the Head of Content, we are looking for a Livestream Productions Operations Lead to join our growing Production team. Working in a hybrid environment, we are a collaborative department that supports creative, live retail programming at modern broadcast facilities. You will lead technical production teams in supporting high-quality, live, and recorded programs at scale in a production environment.
Who We Are
Live Shop Ventures is developing a next-generation shopping platform that is aiming to revolutionize the livestream shopping space. Based in New York, we enjoy the autonomy to imagine, incubate, and scale a new business model with ample backing, resources, and expertise from Qurate Retail Group. Our goal is to create the most entertaining and authentic shoppable moments for Gen Z consumers and the brands they love. We are looking for innovative, soulful, and passionate individuals who want to change and improve the shopping experience for the next generation.
Your Impact
  • Manage daily operations and long-term planning for technical crews across Live Shop Ventures categories
  • Hire and develop a team of production technicians, video/photo producer and production assistants that is growing and evolving - focused on continuous improvement and growth of the team through goal setting, feedback, and career development
  • Evaluate and enhance the technical abilities of crews through development programs and individual feedback
  • Provide clear support; act as an effortless culture builder, developing a collaborative, passionate, and creative team who loves their work
  • Manage technical logistics for high-profile projects and productions ensuring goals and deadlines are met
  • Work with multiple departments and with teams across the business
  • Develop talent management best practices for production purposes and share learning with teams
  • Build livestream formats from a production operations perspective and category run-of-show
  • Create run of show and style guides for production operations both in studio and when on set
  • Identify new feature sets and improvements within the application and working with the product/tech teams to deploy, and guide implementation to livestream talent
  • Evaluate and assess quality of content being produced outside of Live Shop internal production
  • Prepare hosts before each live, coordinating with production team to ensure host understands content type, product story, and important talking points
  • Partner with sellers and hosts for on-set production along with livestream content producing team
What You Bring
  • Bachelor's degree in Production, relevant field, or equivalent experience
  • 6+ years of experience working in a live broadcast environment managing people and processes
  • Experience with host talent management
  • Experience in the live broadcasting industry
  • Experience coaching on-screen performance
  • Experience working with multiple personas and personality types
  • Experience finding a 'diamond in the rough' and coaching them to be the best
  • Experience translating complex concepts and methodologies into easily understood language
  • Must have experience in technical production
  • Communicate and display excellent team-building skills
  • True collaboration experience across multiple departments
  • Experience managing multiple programs from start to finish and the ability to hit all deadlines
  • Proficient in Slack, Jira, and media production applications and equipment
Candidates looking for an exciting start-up environment and growth opportunities with significant earning potential - based on the success of the new organization - this is the company for you! Our compensation package is a combination of base salary, short-term annual bonus, long-term cash-based incentives and a Founder's Bonus for initial team members. Base salary for this role ranges from $140,000 - $160,000plus the strong annual and long-term variable incentives noted. Salary ranges are general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications and geographic location as well as business and market conditions. This compensation package provides significant rewards to the candidate over-time based on company performance and personal success.
At Qurate Retail Group, salary is just one component of a comprehensive Total Rewards package that includes a robust benefits package (inclusive of health & welfare), 401K match, tuition reimbursement and company discounts — plus an amazing culture!
#LI-NM1
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
workwithus@qurateretail.com
for assistance.

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