Job description
Lead Housekeeper
Summary:
The Lead Housekeeper is responsible for managing the processes for cleaning the common areas and suites and for managing the laundry operations of the community.
Duties and Responsibilities:
Develops daily, weekly, monthly, semi-annual, and annual cleaning checklists for all areas within the community. Identifies whether the cleaning tasks on each checklist will be carried out by team members or third party service providers.
Monitors and adjust staffing levels, cleaning schedules, and supply inventories to meet labor cost, supply cost, and housekeeping services quality goals; also processing housekeeping invoices.
Schedules team members to carry out cleaning tasks, assigns work on a daily basis, and ensures that work is completed as assigned.
Carries out our comprehensive inspection program that covers every suite, common area, and back of the house space on a monthly basis. Documents results of inspections and assigns work as needed to correct deficiencies.
Promptly reports items that require repair or replacement to the maintenance department via a work order system.
Manages the process to provide laundry services to residents on a weekly basis at a minimum.
Maintains sound Infection Control and Materials Handling programs that comply with all applicable regulatory requirements. Ensures that all relevant equipment and supplies are consistently available to effectively support the program.
Participates in Interviews, trains and orients new hires. Will assist directors with evaluating, and disciplining housekeeping personnel. Makes job assignments. Keeps team members informed of changes that affect them.
Attends training courses and participate in other professional development activities as required.
Knowledge and Skill:
Must have excellent verbal skills and communication abilities.
Ability to work effectively within a team based environment.
Strong time management and organizational skills.
Knowledge of the proper use of common cleaning, chemicals, and equipment.
Must possess and exhibit a strong positive attitude toward customer service, have a genuine interest in geriatric care, and uphold the philosophy of the community
Must be able maintain a good working relationship with staff, residents and families.
Must possess good skills in planning, organizing, directing, and managing.
Demonstrate a track record of a good sense of efficiency and delegation of work assignments.
Qualifications:
Must be able to clearly and proficiently communicate with people of all ages, while maintaining an energetic and positive attitude.
Must be able to read and write English, and follow verbal and written instructions.
Minimum of 3 years in similar position.
Ability to work flexible hours including weekends and evenings.
High school diploma required; college education preferred.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 2 years (Preferred)
Work Location: One location
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