IT Workplace Administrator

We are currently in search of a IT Workplace Administrator to join our IT department of the Marquardt Group in our location Rochester Hills (USA).

The IT Workplace Administrator will be responsible for troubleshooting and supporting the resolution of customer and network related issues, among other IT-related tasks.

Responsibilities:

• Support definitions, documentation, realization and rollout of new systems, processes and functions
• Local Production IT support
• End user support using Central IT processes and systems
• Hardware and software support for local IT printing and computing devices including new device deployment
• Active Directory Administration including new user creation and group membership assignment
• Resolve customer IT issues reported through centralized helpdesk application
• Network trouble shooting/support and maintenance, to aid daily business operation
• Support for IT tools including engineering / design application
• Coordination with and support for corporate IT department regarding implementation of new network tools, operating system and software upgrades, information security, and other IT related projects
• Manage daily backup procedures for servers (data storage using TSM)
• Maintain IT Asset Inventory
• Coordinate with external IT vendors such as phone and network provider, other service and component vendors

Required Qualifications

• Bachelor’s Degree in Computer Science or a related field
• 2+ years related experience
• Cisco and/or Microsoft Certificates are a plus
• ITIL certificates are a plus
• General computer trouble shooting skills, including the use of windows, email, and Microsoft office
• Ability to learn and administer new technologies and applications
• Demonstrated support experience in a PC/Microsoft environment
• Demonstrated PC/Notebook configuration experience
• Demonstrated network experience (LAN, WAN, WIFI, MPLS, TCP I/P, etc.)
• Ability to establish and maintain effective working relationships with managers, supervisors, and employees
• Ability to work independently

Core Values We Admire:

• Integrity – You believe in honest and transparent communication internally and externally
• Flexibility – You enjoy a fast-paced, dynamic environment and remain positive and agile when plans change and evolve
• Partnership – You are an excellent team player who is able to build strong relationships and effectively partner with other team members to achieve results
• Innovation – You think outside of the box and share your ideas with the team to support new and game changing technology
• Pursuit of Excellence – You strive to be the best, in and out of Marquardt

The Perks of Working at Marquardt:

• Innovative products and diverse customer base
• Competitive compensation and paid vacation annually plus personal time
• Generous benefits including medical, dental, vision, and life insurance that start on your first day, as well as disability and 401k with matching
• Support and resources to continue your learning and development, including a tuition reimbursement program
• Supplier discounts on GM, FCA, and Ford
• Amazingly smart and fun teammates, and a management team invested in your development and success
• Company events such as picnics and holiday gatherings and supporting the community as a team

Contact Person:
Lisa Laporte, +1 248-293-7781
Recruiting-US-RO@marquardt.com

Marquardt Switches Inc. • 2990 Waterview Drive • Rochester Hills, MI • 48309 • USA