Job description
At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:
- Competitive Health & Welfare Benefits
- Monthly $43 stipend to use toward ancillary benefits
- HSA with qualifying HDHP plans with company match
- 401k plan after 6 months of service with company match (Part-time employees included)
- Employee Assistance Program that is available 24/7 to provide support
- Employee Appreciation Days
- Employee Wellness Events
We are looking for experienced Tech Support Analyst for our Specialty Hospital (CISH) in our IT department.
CISH offers a fast-paced, engaging work environment where your skills and experience will impact our patients. Some of the many benefits we offer are:
- Monday through Saturday surgical schedule
- Competitive hourly wages based on experience
- Shift differentials
- Seven paid holidays annually (separate from PTO)
- Full benefit offerings (effective the 1st of the month following 30 days)
- Paid Time Off (PTO) and Paid Sick Leave (PSL)
- Award-winning cafeteria offering free lunch Friday
Come join our team of excellence in orthopedic surgical care!
Qualifications
- High school diploma/GED or equivalent working knowledge preferred.
- 1 - 2 years of experience in the IT/Desktop Support field.
- Proficient with all Windows operating systems. Must have at least intermediate skills with Microsoft Office Professional Suite.
Essential Functions
- Installs configure, maintains, and troubleshoots Windows-based computers and various peripheral devices effectively.
- Installs, maintains, and troubleshoots all business applications effectively.
- Maintains and troubleshoots CISH telephony system including telephone additions, relocation, and programming changes effectively.
- Escalates errors to hardware and software manufacturers as necessary.
- Manages user errors and requests through the IT/Facilities help desk ticketing system.
- Documents daily tasks and create user documentation as needed.
- Tracks company assets through inventory database timely and accurately.
- Understands and demonstrates the main role of IT is to help others do their job better, more efficiently, and more securely.
- Maintains a high level of customer satisfaction.
- Maintains confidentiality.
- Completes all other duties as assigned.
Job Type: Full-time
Pay: Up to $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Phoenix, AZ 85015: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 1 year (Required)
- Windows: 1 year (Preferred)
Work Location: One location
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