Job description
If you are an INFORMATION TECHNOLOGY professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! You will have the responsibility to support users in the order management (OM) area in a global environment. This role is open to any Commercial and Residential Solutions US location.
In this position, you will support business users in Oracle EBS Application Suite R12.2.4. You will continuously work with key business users to maintain, enhance, and augment the core capabilities of the Oracle software and associated integrations and will be responsible for working enhancements, general support, and break-fix in the Oracle OM area. You will collaborate with internal IT as well as the business users to rectify Oracle functional issues and spec out requirements pertaining to business-requested enhancements.
AS AN IT SYSTEMS ANALYST, ORACLE/SR IT SYSTEMS ANALYST, YOU WILL:
- Respond to user issues in a timely manner to support a fast-paced manufacturing environment.
- Be responsible for designing, configuring, testing, implementing, and maintaining Oracle application modules.
- Attend meetings with other IT analysts to gather requirements for new applications, or modifications to existing applications.
- Collaborate with the business and colleagues to develop Oracle processes and solutions that map to business requirements.
- Maintain issues/enhancements in our ticket tracking tool (ServiceNow).
- Prepare MD050s and configurations sheets.
- Be available for occasional weekend and off-hours on-call support for critical Sev1 issues and scheduled activities.
- Lead or participate in small Oracle projects.
- Conduct end-user training upon completion of software.
- Collaborate with other IT functional teams to develop processes for end customers.
- Conduct level 2 support for solutions deployed.
WHO YOU ARE:
You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities. You use customer insights to drive and guide the development of new offerings. You have demonstrated the ability to clearly isolate and define problems, effectively evaluate alternative solutions, and make decisions in a timely manner.
REQUIRED EDUCATION, EXPERIENCE, & SKILLS:
- Bachelor's degree in Computer Science/Information Technology plus three (3) years of experience in business analysis utilizing the Oracle eBusiness systems
- F ive (5) years minimum of IT-related experience
- Experience leading Oracle Order Management end-to-end implementations and modules (Order Management, Shipping, Advance pricing)
- Knowledge of Oracle Inventory, Distribution, and Receivable modules, PL/SQL and experience with Oracle EBS 12 or higher
- Good decision-making ability, ability to operate in ambiguous situations, and high analytical ability to judge the pros-cons of approaches against Emerson's objectives
- Ability to effectively communicate with others at all levels of the company, both verbally and in writing, and demonstrates a courteous, tactful and professional approach
- Willingness to travel both domestically and internationally to support global implementations
PREFERRED EDUCATION, EXPERIENCE, & SKILLS:
- Bachelor’s degree in Computer Science or Information Technology plus five (5) years of experience in business analysis utilizing the Oracle eBusiness systems
- Seven (7) years of IT-related experience
- Masters Degree, preferred
- E xperience with Oracle EBS 12.2.4 or higher, Oracle Cloud
- Professional skills with written technical concepts application experience
- Experience leading problem-solving teams
- Able to resolve conflict efficiently
- Ability to work with multiple cross-functional projects
- Drives process mapping sessions
#LI-Hybrid
Flexible Work Schedule – Remote Work Option and Core Hours
This role has the flexibility of a remote work option up to three days a week and a core hour schedule. You can choose to flex your start and stop times given you are working during the core hours of 9:00am - 3:00pm. Our teams work together to ensure our chosen work schedules enable our creativity and productivity as we serve the needs of our customers.
Benefits
Emerson places a high value on ensuring that employees have a good work-life balance. We provide access to a competitive benefits package, including the following: medical insurance, dental and vision coverage, 401k participation with a competitive immediate match, fitness center, tuition reimbursement, parental leave, and an online wellness rewards program. Immediate vacation and holiday leave are available, including a shutdown from December 24th through New Year’s Day. Employee resource groups, including a very active Diversity and Inclusion committee, ensure that the Emerson values are incorporated into everyday employee life. Core hours offered, 9am-3pm, while maintaining 40 hours per week. Flexible Schedule allowing 3 days work from home (remote.)
WHY EMERSON
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable.
We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.
Our training programs focus on end-to-end development, from onboarding through senior leadership.
Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!
Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave.
Our Commitment to Diversity, Equity & Inclusion
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse, equitable and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and Diversity, Equity & Inclusion at Emerson .
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
ABOUT EMERSON
Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.
Our Automation Solutions business helps process, hybrid and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.
Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.
We help customers in the world’s most essential industries solve the biggest challenges of modern life.
Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.
Our Causes – Planet, Humanity, Champion, Inclusion and Future – shape, define and fuel Emerson’s culture while inspiring our innovative spirit and driving our focus.
Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or recently received your master’s degree, you’ll find opportunities with us. Join our team and start your journey today!
No calls or agencies please.
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