Job description

IT/Network Administrator

$17-$19/hr.

1-needed

Full description attached.

The ideal candidate will be new in their career (mid-entry level). There will be several projects to start with but once completed there may be a lot of downtime. Candidate must take initiative and find projects to work on; there will be no micromanaging. Must have excellent customer service skills and be able to work with a diverse group of people. Some travel may be required. The majority of work will be remote with the other locations.

Reports To:
CEO
General Employee Requirements

• The incumbent is expected to meet quality work standards, and work in conformity with all company

policies, guiding principles, standard procedures and work within the scope of the law.

• Must utilize effective interpersonal communication and teamwork approach at all times. Demonstrate

positive customer relation skills. Must have the ability to work effectively with others as well as follow
directions of supervisor.

• Must be fully familiar with and have the ability to comply with all safety requirements of respective

position such as knowledge of safety rules and policy and evacuation procedure.
Primary Duties:

• Maintaining computer networks and systems including software, mainframes, VPNs, routers and other

physical hardware

• Installing and configuring network equipment to update or fix hardware or software issues
• Updating virus protection software to keep data and communications protected
• Monitoring computer systems to improve network performance for computer systems and networks
• Communicating networking issues to other employees and management, especially in training new users
• Fixing software and hardware configuration issues for users on-demand or from inspection of the systems

Skills and Qualifications:

• Knowledge of networking services and common networking protocols
• Computer proficiency and understanding of various types of hardware
• Ability to problem solve and think critically
• Attention to detail
• Communication skills
• Project management skills

Desktop/Help Desk Support:

• Provide direct service for IT networks as well as customer service to users inside and outside the company
• Maintain a work log of job tickets and maintenance tasks
• Forward daily inspections to prevent or solve system malfunctions
• Stay updated on new developments in, and analyze reviews of, computing technologies
• Supervise the logging of network conditions and requirements

Software Supported:

• Microsoft Windows Server
• Microsoft SQL Server
• Microsoft Windows 7, 10 & 11
• Microsoft Exchange
• Microsoft Office
• Microsoft Teams
• VMWare
• SOPHOS (preferred)

General Job Requirements

• High school/GED diploma minimum.
• Prefer 2-5 years’ experience in a similar role, MCSE certification desired.
• Effective communication skills are mandatory. Must possess proper command of English language, written

and oral.

• Ability and willingness to work flexible hours and extra time on an as-needed basis, involving extra hours

during the week, Saturdays and occasionally Sundays and Holidays.
Physical Job Requirements:

• Travel will be required to the Red Wing, MN location. Schedules occasionally require weekend travel. Overtime

on an as-needed basis, involving additional hours during the week, Saturdays, and occasionally Sundays and
holidays may be required.

• Travel is normally by commercial airlines. Local or nearby travel will use company-owned, personal or rented

vehicles vans and operator must possess valid driver's license and meet insurance company's requirements.

• The employee must regularly lift and move up to 10 pounds, frequently lift and move up to 25 pounds, and

occasionally lift and move up to 50 pounds.
Work Environment Job Requirements:

• Due to travel, environmental conditions can be uncontrolled. Conditions may be outdoors with exposure to

outside temperatures, poor lighting. The natural elements, such as pollen, high or low humidity, and dust
are usually present.

• Mobility inside our 50,000 square foot facility required.
• 100 % of the normal workday will be inside of our climate controlled facility.

General:
This job description is not exhaustive and cannot anticipate all possible duties and requirements. Duties and
requirements are also subject to change just as the products developed by this company are subject to change.
Flexibility on the part of the employee as well as the company is therefore of utmost importance

Job Type: Full-time

Pay: $17.00 - $19.00 per year

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 4x12
• 5x8
• 8 hour shift
• After school
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• No nights
• No weekends
• On call
• Overnight shift
• Overtime
• Self-determined schedule
• Weekend availability
• Weekends only

Work Location: One location

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