Job description

Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality and cost-effective IT business solutions and services.

Our benefits are very competitive that include 401(k), health, dental, and vision insurance, Life insurance, short-term and long-term disability insurance, paid time off, training, and professional development assistance.

YSI is seeking a highly qualified DOC IT Inventory Specialist. The selected candidate will be able to communicate effectively (written/verbal), possess strong interpersonalskills, be self-motivated, and be innovative in a fast-paced environment.

Job Responsibilities:

**This position is 100% onsite with some travel statewide to different DOC facilities when needed. If there is travel involved, candidate will be reimbursed.**

• Establishes and implements enterprise level policy and procedure for conducting and maintaining the IT Asset Inventory.
• Plans and implements both current and future system processes, including user interface, security policies, and motivate the Agency to embrace desired change.
• Actively maintain IT Requests mailbox to ensure that user issues are delegated and resolved timely.
• Supports agency users via telephone, e-mail and in-person to effectively resolve IT requests and meet initiatives.
• Install and configure applications to include but not limited to; installs, troubleshoots, upgrades, integrates, and maintains systems, software, workstations, printers and wireless devices.
• Support and collaborate with team members and other technical staff to resolve IT requests.
• Prepare the facilitation of video conferencing for users.
• Schedule shipping of equipment to facility locations.
• Receive and document inbound equipment.
• Perform equipment surplus.
• Maintain real-time hardware, software, and phone peripherals electronic inventory system.
• Replenish equipment inventory as needed not to impede operation of ITU or the agency.
• Provide technical and application training to interns
• Complete other duties, tasks or projects as assigned.
• Provides field coordination and planning for the effective use of management information systems.

Required Skills and Qualifications:

• Experience with IT asset inventory. (5 Years)
• Experience with installs, troubleshoots, upgrades, integrates, and system maintenance for software, workstations, printers and wireless devices. (5 Years)
• Experience maintaining hardware, software, and phone peripherals in an electronic inventory system. (5 Years)
• Experience assisting users via telephone, e-mail and in-person to effectively resolve IT requests. (5 Years)
• Experience planning and implementing security processes. (5 Years)
• Experience preparing the facilitation of video conferencing for users. (5 Years)
• Experience working in a team environment where collaboration was frequent. (5 Years)
• Valid driver’s license.

Salary: $50,000-55,000 annually with benefits

Job Types: Full-time, Contract

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Richmond, VA 23219: Reliably commute or planning to relocate before starting work (Required)

Experience:

• IT asset inventory: 5 years (Preferred)
• installs, troubleshoots, integrates, system maintenance: 5 years (Preferred)
• hardware, software, and phone peripherals inventory: 5 years (Preferred)
• assisting users via telephone, e-mail and in-person: 5 years (Preferred)
• planning and implementing security processes: 5 years (Preferred)
• preparing the facilitation of video conferencing: 5 years (Preferred)
• working in a team environment: 5 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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