Job description

Characteristic Duties and Responsibilities

Supervises the installation and maintenance of company server services.

Plans, coordinates and provides input towards the ongoing development company server systems and services.

Assigns projects to System Administrators and monitors their work for quality and alignment with company mission.

Develops, documents, and implements procedures related to infrastructure systems hardware and software acquisition, use, support, security, and backup.

Drafts policy recommendations for Executive Management review and approval.

Oversees operations and processes relating to mission critical infrastructure systems.

Communicates with other departments to report and resolve software, hardware, and operational issues.

Coordinates the installation and testing of software upgrades, the collection and analysis of server resource utilization, and the development and implementation of disaster/recovery procedures.

Provides extensive vendor management. Assists in negotiation and coordinating activities of server infrastructure vendors.

Plans and schedules human and technology resources.

Supervises staff for the unit, including hiring, termination, training and evaluation decisions.

Assists in development of long-term strategies for growth and maintenance of department resources.

Makes budgetary recommendations to upper management, and monitors expenditures against approved budget.

Maintains a broad knowledge of state-of-the-art technology, equipment and/or systems. Researches and evaluates new technologies.

Performs as back-up for Executive Director as needed.

Other duties as assigned.

Knowledge, Skills, Abilities and Characteristics

May be representative, but not all-inclusive, of those commonly associated with this position.

Expert ability in operating, installing, maintaining, configuring, and troubleshooting a wide variety of virtual and physical computers, servers and peripherals.

Ability to lead and motivate others.

Ability to maintain effective working relationships with those contacted in the course of work.

Ability to efficiently manage time.

Ability to communicate effectively both orally and in writing.

Ability to work without close supervision.

Strong customer-oriented focus in providing technology services.

Strong technology research skills.

Strong leadership and planning ability.

Strong organizational skills.

Skilled in commonly used software such as the Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher, Outlook, Visio and Project)

The ability to read and write instructions, see, hear, operate a computer, comprehend and then carry out directives when instructed.

Ability to meet the physical and mental demands of the position.

The ability to work on-site.

Predictable, reliable, and prompt attendance.

MINIMUM QUALIFICATIONS

Minimum Requirements

Bachelor’s Degree from a regionally accredited institution in Information Technology or related field; 4 to 6 years of experience in Information Technology or an Associates’ Degree from a regionally accredited institution in Information Technology and 8 to 10 years’ experience. A combination of coursework and experience may substitute for a degree. ITIL 4 Foundation certification required, or obtained within 90 days of hire.

Preferred Qualifications

Supervisory experience

Industry certifications that demonstrate proficiency with Enterprise I.T. Infrastructure such as Cisco, Microsoft, CompTIA, etc

Job Type: Full-time

Pay: $120,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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