IT Analyst - Municipal Technical Advisory Service

IT Analyst - Municipal Technical Advisory Service
Regular, Full-time, Market Range 11

Work Location: Jackson, Memphis, or Martin, TN

This is an information technology analyst position, deploying, managing, and supporting all IT user related devices and systems for MTAS. This will include computer security, hardware and software acquisition, and PC installation and usage. This position will help lead and direct all hardware related projects including device research, implementations, upgrades, and surplus of older products. This position serves as an expert and leader for user facing IT devices and hardware. This position will also help coordinate computer user training for MTAS users to increase their ability to utilize their technology. Also, the position serves as part of the IPS information technology team and other special projects as assigned by the MTAS leadership team.

• Maintain familiarity with all data sharing tools and help recommend appropriate tools.
• Provide director for Agency’s cloud computing strategy.
• Manage user access to PCs, devices, applications, directories, and other University IT resources.
• Aid in purchasing, deploying, maintaining, updating, and managing software products for end users’ devices.

Required Qualifications:

Education:
Requires a Bachelor’s degree

Experience:
Requires at least five years of experience in the areas of hardware/software support, troubleshooting, and computer networking

Skills:
Requires a knowledge of Microsoft Windows 10, Microsoft Serves, Microsoft Azure, Azure Active Directory, On Premises AD, AS Users and Computers, AD Group Policy, Office 365, Google G-Suite, IT industry best practices and computer networking. We also require a knowledge of managed desktop environment and tools used for managing IT devices. We require effective communication, analytical and problem-solving skills.

Behaviors:
Ability to build relationships, advocate for change, adapt, manage a project, and work in a team environment.

Location:
TBD MTAS office - Work location is flexible, depending on the selected candidate.
Possible work location: Jackson, Memphis, or Martin, TN

A COVER LETTER, RESUME AND REFERENCES ARE REQUIRED.

This position must be able to travel and be available to deploy for immediate travel to perform job duties. If a private vehicle is used for business related purposes, automobile liability insurance must be maintained.

Applicants are encouraged to review all position requirements prior to applying. Salary is based on a combination of professional experience and qualifications.

For best consideration, applications should be submitted by February 7, 2022. Applicants must apply online to be considered for this position and attach a resume with contact information for at least three professional references. Position is open until filled.