Job description
Bethpage has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation.
Bethpage Federal Credit Union mandates all new hires to be vaccinated against COVID-19. New hires must have received at least one dose of an FDA authorized or approved COVID-19 vaccine prior to start date, and must be fully vaccinated within 45 days of starting. Proof of vaccination will be required in the form of a vaccination card, showing dates and number of doses administered and testing twice a week will be required until fully vaccinated status has been achieved. Bethpage will consider requests for exemption from this policy as a reasonable accommodation where it can do so absent undue hardship, consistent with federal, state, and local law.
Responsibilities Include:
Serves as a technical expert team leader for IT software integration related to deployments with includes providing expert technical advice, guidance, and recommendations to IT management and other technical specialists on critical IT issues.
Collaborate with analysts, technicians, network engineers at Bethpage and OTS to ensure smooth and reliability of the systems for achieving business objectives.
Run reports to analyze, verify, track and perform vulnerability assessments to ensure compliance and audit readiness. Provide monthly security reports to IT management and Risk team.
Analize user and desktop issues in a systematic way, using and creating documented processes. Review common issues, come up with trends and identify new processes to automate as needed.
Assists with corporate project initiatives and collaborates with business units & third-party technology vendors. Provide documentation of all processes and training as needed.
Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance to meet the business and user needs
Analize all equipment status and provide recommendations for new hardware/software as they reach the end of their life cycle.
Manages and administers the Active Directory and Exhange, Patch management , imaging, software deployment, inventory/auditing as well as asset management and report generation.
Manages onboarding and offboarding of employees across multiple systems.
Work off hours and weekends as needed to meet established deadlines without interruption of business.
- 2 + years experience in IT Field
- Excellent methodical troubleshooting skills
- Proven ability in all phases of technical and project documentation.
- Hands-on experience with troubleshooting Windows OS/Office 365 environments
- Must be reliable and able to work unsupervised and with a team.
- Successfully demonstrating an ability to communicate effectively and professionally, work well with others, and use productive work methods, exercise sound judgment and display initiative and innovation on the job.
- Display strong project management skills completing assignments in a timely fashion
- Highly self-motivated, able to work with a team but also self-sufficient
- Ability to quickly analyze situations, identify problems, and provide solutions
- Keen attention to detail
- Strong interpersonal and oral communication skills
- Ambitious, determined and self-driven in respect of continual professional development
Experience
Preferred- 2 year(s): Similar role experience
Education
Preferred- Bachelors or better in Computer Science or related field
Skills
Preferred- Multi-tasking
- Problem Solving
- Collaborative
Behaviors
Preferred- Thought Provoking: Capable of making others think deeply on a subject
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
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