Job description

Job Description: A technical support representative is responsible for troubleshooting internet & network tickets in our system, for our customers. This requires strong troubleshooting skills & professionalism with our customers.
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Who We are Looking For: We are looking for an honest, hardworking individual that has strong analytical/troubleshooting skills, along with professionalism, in the office & on the phone. Proficiency with technology and networking is highly desired.
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What We Provide: We provide on the job training, along with all equipment needed to perform the job. We also provide an inviting/team-based work environment with management that actively cares about & promotes the growth of the company and its workers.
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Company Summary: Fourway.net has been an Internet Service Provider (ISP) in Northern Indiana for the last 18+ years. Our area of coverage (from North to South) ranges from north of Buchanan, MI to just north of Logansport, IN. Our area of coverage (from East to West) ranges from east of Warsaw, IN to west of Walkerton, IN. We provide internet service using wireless antennas to residential & commercial customers in our coverage area.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Work from home

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Plymouth, IN 46563: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: In person

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