Job description

Lynden Logistics, Inc. is looking for someone who is enthusiastic and self-motivated to join our dynamic operations team! We are looking for an individual who takes pride in finding solutions to problems that meet the expectations of your customers and thrives in positions where no two days are the same. If this describes you, then you’re the person we are looking for!

The Team

The Lynden International Operations team handles all aspects of international air export and import, as well as domestic ocean for our off shore markets including Hawaii, Puerto Rico, Alaska and Guam, including customer service, daily movement of freight and documentation activity

The Company

Lynden Logistics, Inc. provides transportation and logistics solutions in Alaska, Canada, the Pacific Northwest, Hawaii, Puerto Rico and around the world. We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success.

Why you want to work for Lynden Logistics, Inc.
Compensation – Competitive pay with a discretionary bonus program
Healthcare – Medical, dental and vision plans
Paid Time Off – 17 days paid time off, PTO days increase with years of service
Holidays – 8 paid holidays
Retirement Plan – 401K with up to 50% of the first 6% contributed matched
Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you
Tuition Reimbursement program

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Perform all aspects of customer service and carrier relations (negotiating rates & services and securing spot quotes with carriers to increase profits and reduce customer costs) through direct communication with customers and agents, and maintaining a professional image and insuring quality service. This includes communication and coordination with foreign agents utilizing both verbal and written communications.
• Manage relationship with vendors and carriers to maintain a quality level of service.
• Able to set and meet deadlines per internal and external customer expectations.
• Knowledge of export routing and documentation.
• Knowledge of regulatory compliance for Import and Export
• Identify and analyze customer requirements and ensure internal processes meet or exceed these.
• Daily coordinating movement of freight, including determining routing to meet customers economic and time requirements.
• Process brokerage and ISF entries through NetCHB and knowledge of HTUS classifications
• Identify and analyze customer requirements and ensure internal processes meet or exceed these.
• Daily coordinating movement of freight, including determining routing to meet customers economic and time requirements.
• Process shipment documents, including filing of paperwork.
• Analyze current market to ensure competitive rates and profitability and quote shipping rates to customers.
• Coordinate warehouse inventories and process for international customers.
• Insure invoicing of customers is accurate to quoted and contractual obligations, and approve invoices for payment and submit to the general office for payment.
• Occasional overtime depending on the workload
• Possible on-call scheduled for weekend
• Regular and consistent attendance is required.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum requirement is high school diploma plus 4 years of international freight experience, or 4-year college degree and 1 year international freight experience. Degree in logistics field preferred. Foreign language skills a plus

Experience providing great customer service to internal and external customers. Able to effectively communicate via phone and email.

Ability to calculate freight rates, including the effect of dimensionalized weight, and amounts such as percentages, volume, and discounts.

Good organizational skills

Must pass pre-employment drug test and undergo background investigation.

• Ability to possess and maintain a TSA Security Threat Assessment(STA) with a status of Passed, or a TSA recognized equivalent. TSA recognized equivalents include a Secure Identification Display Area (SIDA) badge, Commercial Driver’s License(CDL) with Hazmat Endorsement issued within the 50 States or District of Columbia, the Transportation Worker Identification Card(TWIC), or Free and Secure Trade(FAST) card issued by U.S. Customs and Border Protection. STA’s will be submitted by Lynden Logistics upon job offer and renewed thereafter. Recognized equivalents must be current at time of application and successfully renewed by the applicant thereafter.

Job is primarily completed at a desk, may interact with warehouse.

Compensation – Competitive pay

Healthcare – Medical, dental and vision plans

Paid Time Off – 17 days paid time off, PTO days increase with years of service

Holidays – 8 paid holidays

Retirement Plan – 401k with up to 6% employer match

Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you! Tuition Reimbursement program

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Atlanta, GA 30349: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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