Job description

Summary:

As an Specialist, you will assist the Manager of Internal and External Communications to execute communications plans to support employee engagement within LUMA. You will join our Corporate Communications team, which is responsible for customer communications, web presence, social media, digital, community investment, event management, media relations and employee communications. We are seeking passionate, experienced marketing and communications professionals who have the ability to bring creative and effective, targeted marketing and communications to life.

Description:

• Support corporate communications content and strategy focused on internal and external communications with a deep understanding of how to build a new brand and engage employees and external stakeholders.

• Research, create, and share content for strategic campaigns to engage and inform internal and external stakeholders.

• Draft written communications including but not limited to press releases, media statements, customer and employee notes, and newsletters, among others in the Spanish and English.
• Liaise with internal stakeholders to develop and implement comprehensive internal communications plans in support of but not limited to: employee engagement, performance management and development initiatives, employee communications, health and safety campaigns, etc.
• Execute and manage proactive external communications calendar and strategy.
• Oversee the execution of communications requirements for key internal events designed to drive employee engagement such as town halls, employee notes and newsletters, safety stand-down, among other corporate events.
• Report Key Performance Indicators regarding marketing and communications initiatives.
• Drafting content for internal, external, digital, and traditional communications channels to optimize engagements including but not limited to employee events, intranets, e-newsletters, email announcements, appointment announcements, digital screens, print materials, community events, and other stakeholder initiatives.
• Collaborate and participate together with the media relations team on inbound media inquiries, weekend media duty rotation, media management, press releases, crisis communications and other communication-related functions as needed.
• Support and measure effectiveness of projects or campaigns through effective use of data, analytics, and customer feedback mechanisms, and conduct project team debrief and shared learnings on priority campaigns and initiatives.
• Advanced skills in Microsoft Office (Word, Excel, and PowerPoint).
• Knowledge of Social Media Platforms (Facebook, Twitter, Instagram, LinkedIn)
• Ability to work a flexible schedule with additional work as needed, including weekends and during emergencies.
• Follow all policies and procedures.
• Other duties as assigned.

Skills

• Excellent interpersonal, leadership, and organizational skills.
• Ability to establish and develop internal and external processes of communications that help maintain the internal and external flow of communications.
• Develop strategic communications plans that include all stakeholders.
• Excellent verbal and written communication skills (both, in Spanish and English)

Education

• Bachelor’s Degree in communications, public relations preferably, marketing, journalism, or related field.

Experience

• Previous experience in corporate communications, marketing departments. Results driven, with initiative.

License/Certifications

• Public Relation Certification

Travel Requirements

20%

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Santurce, PR 00907: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have a valid Public Relation Certificate?

Experience:

• Writing skills: 1 year (Preferred)

Work Location: In person

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