Soleo Health is seeking an Intake Coordinator (Insurance) to support our Norcross, GA Infusion Branch! Join us in Simplifying Complex Care!

What We Have to Offer You:

• Competitive Wages
• Flexible schedules
• 401(k) with a match
• Referral Bonus
• Annual Merit Based Increases
• No Weekends or Holidays
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Paid Disability & Basic Life Insurance
• HSA & FSA (including dependent care) options
• Paid Time Off
• Education Assistant Program

The Position:

The Intake Coordinator will be responsible for receiving Infusion therapy referrals from physician offices and coordinating patient insurance benefits; obtaining authorizations and re-authorizations as required by payors, ensuring all intake forms are completed, notifying patients/families about coverage and estimated financial responsibility, working closely with Pharmacy Manager and clinical team to simplify the insurance process. Knowledge of local payors and government plans very beneficial. Responsibilities include:

• Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered.
• Responsible for the review of daily logs and notes from Case Managers to assure continuity of care, documentation of nursing process, appropriateness of intervention/action and timeliness of documentation.
• Insurance verification of both commercial and Medicaid plans
• Obtain authorizations
• Communicates with Branch Manager any information received from physician or patient about the patients care or needs.
• Documents in database, notifies appropriate Case Manager and adjusts schedules accordingly as indicated.
• Proficient with data entry, and computer skills for generation of daily office communication
• Clearance of referrals
• Input data with multiple systems ( CPR +, Insight and Citus)
• Provide out of pocket expense of therapy
• Must be able to multitask in a fast environment
• Knowledge of payer contracts

Schedule:

• Full-Time staff work 40 hours per week
• Typical business hours

• Two years experience in home health care preferred a minimum of one accepted.
• Experience with the EHR CPR+ preferred
• Experience with insurance verification and referral coordination
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office managerial skills.
• Must be a team player willing to accept and promote organizational goals and function with minimal supervision

As a condition of hire, full dosage of the COVID-19 vaccination is a requirement for this position. Soleo Health will consider accommodation for disability/medical and/or sincerely held religious beliefs.

About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values:

• Improve patients’ lives every day
• Be passionate in everything you do
• Encourage unlimited ideas and creative thinking
• Make decisions as if you own the company
• Do the right thing
• Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

Keywords: prior authorization, referral, billing, patient financial service rep, patient access rep, medical reimbursement, insurance specialist, document verification, benefit, AR, provider enrollment, credential