Job description

Full Job Description

At Dwela, we believe selling a home, no matter the condition or the situation, shouldn’t be difficult. That’s why we developed a better way to make the process simple and fast for motivated sellers who want to move on from a difficult home or difficult situation.

We are looking for individuals who are detail-oriented and results-driven for our Outbound Sales position. You are the first point of contact for our customers who require a credible and professional company to help solve their unique situations. At Dwela we are problem solvers.

The Job:

• Place outbound calls to potential clients to learn about their needs for the company’s services.
• Conduct high-volume outbound phone call campaigns.
• Respond efficiently and accurately to callers.
• Build relationships with clients and other call center team members.
• Utilize software, databases, scripts, and tools appropriately.
• Understand and strive to exceed call center metrics.
• Adhere to all company policies and procedures.

You Are:

• Exceptional at customer service, active listening, and verbal and written communication skills, with a professional phone voice.
• Understanding of company products, services, and policies.
• Proficiency with computers, especially with CRM software.
• Ability to ask questions to understand customer needs for the company’s services.
• Strong time management.
• Adaptability and accountability.
• Detail-oriented.

Education and Background

• This position requires a high school diploma and 1-2 years of call center experience. Outbound call center experience is a plus.
• A real estate license is not required.
• This path can often start as an entry-level position but can have opportunities for advancement, based on experience and performance.

Compensation

• Hourly Pay - $12-$15
• A Lucrative Bonus Structure

Location

• In person, at office.
• After onboarding is completed and your transition to your regular position, your schedule will run Monday – Friday, and your schedule will be set between the hours of 8AM-7PM CST.

Job Type: Full-time

Salary: $50,240.67 - $65,961.95 per year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Kansas City, MO 64108: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $50,240.67 - $65,961.95 per year

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Kansas City, MO 64108: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Preferred)

Work Location: In person

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