Job description

Foundation Building Materials is a growing company with 300 locations and counting. We are currently looking to fill a inside sales position at our Traverse City location. This is a full-time job Monday through Friday. Weekends off and paid holidays.

Essential Functions/Qualifications:

• Professional and courteous ongoing contact with customers before, during and after a sale
• Code and input customer orders, pricing information and additional data into the computer system
• Provide excellent customer support through knowledge of our products and their applications
• Continuously improve and maintain in-depth product knowledge
• Coordinate deliveries with Operations staff
• Assist walk-in customers
• Handle and resolve customer issues
• Maintain effective communication with customers, management, and Outside Sales Representatives
• Focus on securing the profitable sales opportunity with each customer through excellent selling, service and problem-solving
• Effective at up selling and cross selling
• Coordinate purchase and delivery of special products.
• Maintain stock levels on the sales floor and in the stockroom
• Operate and balance cash register daily
• Respond swiftly and courteously to customer complaints or inquiries
• When required, participate in monthly and/or annual physical inventories
• Support our company values in the stated areas of Safety, Customer Focus, Teamwork, Integrity, and being the company of choice for both employees and customers

Skills:

• High school diploma or equivalent required
• 1+ years inside sales experience
• Excellent verbal communication skills and telephone manner
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems

FBM Benefits:

• A friendly and supportive work environment
• Competitive pay and incentives
• Well-maintained equipment
• Excellent benefits including: Medical, Dental and Vision plans, 401(k)
• Career growth opportunities

About Foundation Building Materials

Foundation Building Materials (FBM) is a leading North American distributor of building materials focused on meeting and exceeding the needs of local construction trades with best-in-class products and services. Based in California, FBM has more than 5,000 employees in more than 300 locations across 46 states. FBM’s core values – safety first, a focus on customers and team members, honesty and integrity – Form the foundation for an outstanding customer experience that is recognized across the industry.

Please apply today!

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Paid training

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Traverse City, MI 49696: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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