Information Governance Manager (Hybrid/Remote)

At Fisher Phillips, we know exceptional talent is the key to our success, to providing the best service to our internal and external clients. Being a part of the Fisher Phillips team means you will work with cutting edge technology in a professional and fun environment under leadership ready to invest in your professional development. If you have a growth mindset, are eager to challenge yourself, and desire to work with a team of professionals instituting change on an ongoing basis, keep reading.

THE OPPORTUNITY

Fisher Phillips is a national labor and employment law firm, and we are looking for a talented Information Governance Manager to lead our Governance and Data Privacy Initiatives to support the needs of the firm at a national level. This position will work a hybrid work schedule approximately 2 days per week from the Atlanta/Sandy Springs office. Overall, the firm has more than 500 attorneys in 37 offices. For more information about the firm, please visit our website at www.fisherphillips.com

In this role, the Information Governance (IG) Manager plans, leads, and executes IG operational processes and IG support services for all offices. Reporting to the Chief Information Officer, this role is an information governance subject matter expert and project manager. This position will drive results and ensure adherence to an IG framework for all policies, standards, and processes, to achieve the required level of consistency, quality, and protection to meet the overall business needs of the firm.

POSITION RESPONSIBILITIES

• Ensure adherence and accountability for stewardship of the firm’s information assets.

• Work with the Chief Information Officer, and Director of Information Security, to develop and implement policies, standards, and processes for IG-related issues, such as retention, destruction, security, transfers, and digitization of records.
• Collaborate in the development of departmental governance documentation (procedures, guidelines, standards, and best practices).
• Work closely with the firm’s stakeholders to improve the quality and value of core data assets, respond to regulatory protection requirements, as well as support the strategic requirements of the department and firm.
• Manage the day-to-day operations of the Information Governance function by organizing, assigning, delegating, and coordinating work across departments to ensure objectives are met timely and accurately.
• Manage electronic data to ensure compliance with records retention, data minimization, ethical walls, legal holds, and other data privacy requirements.
• Serves as an escalation point for governance, data quality, protection, and privacy issues.
• Develop reports, content and lead IG related presentations to management, attorneys, and staff.
• Look for opportunities to utilize tools that add value and/or improve existing processes such as capturing departed employee data, monitoring, and assisting with other Information Governance and/or Security team projects.
• Facilitate internal Firm audits and client audits conducted on-site or off-site.
• Coordinate collection of information and response to consumer data access and deletion requests.
• Assist with and lead outbound and inbound file transfers to ensure Firm and client obligations are met.
• Performs other duties and responsibilities as assigned.

REQUIREMENTS

• Bachelor’s degree or equivalent experience (5+ years’ experience in records or information governance with an emphasis on the management, organization, and movement of electronic records into and out of document management systems).
• Strong computer and database skills with knowledge of records-specific content management systems.
• Familiar with data privacy laws. (ex. CCPA, GDPR)
• Experience in using records and documents management systems. (ex. FileTrail, iManage)
• Proficient in MS Office productivity applications, and experience using SharePoint or other collaborative file sharing systems.
• Ability to access, input, analyze, and retrieve information from various computer applications and to learn and utilize new applications on an expedited basis.
• Advanced communication and written skills.
• Excellent organization, problem solving and critical thinking skills.
• Excellent interpersonal and strong leadership skills.
• Able to handle multiple projects and priorities simultaneously with a high degree of accuracy, professionalism, and client-service orientation.
• Strong sense of urgency and a high-energy level.
• Outstanding sense of customer service is emphasized.
• Experience with the following is a plus: Intapp, iManage Work10, iManage Share, Office 365, Adobe Acrobat DC, SharePoint, Workshare, Varonis, Digital Guardian, and FileTrail.

WHAT WE PROVIDE

Fisher Phillips offers a comprehensive benefits package for eligible staff that includes medical, dental, and vision benefits, paid time off, paid holidays, 401(k) and profit sharing, life insurance, long-term disability, and an employee assistance program. We also offer optional benefits such as critical care, accident and hospital indemnity insurance, a student loan refinancing program, life insurance for dependents, and pet insurance.

No relocation costs. Principals only; no calls please.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.