OVG360, a division of the Oak View Group, is a full-service venue management and event programming company built on the foundation of truly putting our clients first. Founded in 2015 by Irving Azoff and Tim Leiweke, OVG360 has one simple goal—to provide venues customized services that produce results. Our services are unrivaled and designed to deliver unprecedented results.

Our approach to operating and booking venues is unparalleled. Maintaining a focus on booking and creating premium content that promises to deliver a unique guest experience is what drives our team. The depth of our resources, industry experience and relationships are unmatched throughout the industry. Our team looks forward to capitalizing on our resources to help clients achieve their goals and obtain unparalleled results.

Position Summary:

The Facilities Division of OVG360 has an exciting opening for an Ice Technician on the campus of Arizona State University for the new 5,000 seat multi-purpose arena and community ice rink. The new arena is scheduled to open in fall 2022 and will be home to ASU Sun Devil Men’s Ice Hockey, ASU Wrestling and Women’s Gymnastics programs, an NHL franchise, as well as variety of events, including concerts, family shows, comedy and other live events. The new community ice rink will serve as a public venue to the community and will host hockey and skating programming, youth competitions, educational opportunities and more.

The position reports directly to the Head Ice Technician, and will be responsible for maintaining the ice surface, its attendant structures, and the overall general maintenance support of the arena. The Assistant Head Ice Technician must have an understanding of virtual organizational structures and a commitment to clear and ongoing communication internally and externally. They will assist the Head Ice Technician with Ice installs, daily maintenance of the ice surface and surrounding areas.

• Compliance with well-established preventative maintenance systems for all facility vehicles, equipment, and tools.
• Provide the maintenance for solid, safe, and clean ice surfaces.
• Use the ice edger regularly to maintain a well-manicured ice sheet.
• Being available for all figure skating, hockey and other event needs.
• Provide a clean and attractive environment encompassing a variety of janitorial duties.
• Removal of all trash from the property.
• Responsible use of all cleaning equipment.
• Inspects and evaluates physical condition of facility.
• Assists Head Ice Technician in project planning and execution.
• Routinely inventories supplies and equipment.
• Assumes administrative responsibilities in the absence of management.
• Answers inquiries and communicates information regarding organizational programs and facility policy; at times under stressful conditions which may require exceptional independent judgement and discretion.
• Make quick, accurate observations, and exercises sound judgment. Must be willing and able to take decisive action in a variety of circumstances, including emergency situations.
• Positively interacts with all departments, vendors, clients, and guests of the facility to successfully accomplish facility objectives.
• Appropriately safeguards company property, access and assets.
• Assists in building change overs between events.
• Assists Head Ice Technician with Ice installations.
• Other duties as assigned.
• Must be able to work in a fast-paced environment.

Required Experience & Qualifications:

• Displays self-motivation
• Demonstrates sound organizational, coordinating, and personal interface skills.
• Demonstrates excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication, and attention to detail.
• Must be a self-starter, proactive, flexible, and deadline-focused
• Must be flexible with working nights, weekends, and holidays.
• Forklift certified or ability to be certified
• Strong understanding for importance of job execution is necessary along with taking responsibility for decision-making.

Nonessential Job Functions:

• Other duties and responsibilities as assigned
• Experience in an arena, stadium, convention center or other multi-purpose public assembly facility preferred
• Supervisory experience preferred
• Bachelor’s degree or equivalent industry experience
• Possession of, or ability to obtain a valid CPR certificate

Skills:

• Proficient knowledge of Windows and Microsoft Office software
• Operate standard office equipment including printer, copier, computer and fax machine.
• Written/Oral communications - ability to speak and write clearly and concisely, get messages across that have the desired effect

Working Conditions:

Minimal Travel (<5% of work time) may be required to travel. Trips may require air travel and/or overnight stay away from home for one or more nights.

Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.

Frequent bending, lifting up to 50 pounds, sitting, standing, exposure to multiple external elements, extensive walking through the building including inclines and stairs.

EEO Statement:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.

DEI Statement:

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is routed in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Updated Vaccination Statement as of 3/17/2022:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.