I.T. Manager

About Sunshine:

Sunshine Communities, Inc. is a 501(c)(3) nonprofit organization located in Northwest Ohio supporting individuals with developmental disabilities through residential, vocational, clinical, therapeutic, and recreational services. These services are offered in various circumstances including at our Maumee, Ohio campus and at homes within the community. In addition to programs on campus, Sunshine individuals and staff operate Georgettes Grounds and Gifts, a coffee shop and fair trade gift store located in downtown Maumee. Right across the road lies Sunshine Studios, an art studio space and gift store offering classes to individuals and the community.

Qualifications:

• An Associates Degree in Information Technology or MIS is preferred
• High School Diploma/GED required
• Working knowledge and experience with Microsoft Active Directory and Group Policy
• Knowledge of Microsoft operating systems (Windows Server 2012 and more recent), MS Exchange, Active Directory, DHCP, DNS, network design and implementation
• Knowledge and strong experience with TCP/IP networking
• Knowledge of technical management and of computer hardware/software systems
• Experience and strong knowledge of Virtual Machine technologies, business class firewalls, and switching
• Able to lift 60 pounds
• Valid Drivers License, good driving record, and auto insurance
• Able to pass criminal background, drug test, and physical

Job Details: include the following. Other duties as assigned.

• Ensure that all software installations are maintained with up-to-date patches, software updates, and licensing.
• Oversee and recruit employees
• Manage IT policies, strategies, and standards
• Lead large IT projects
• Monitor the performance of IT systems to determine cost and productivity levels and make recommendations for improvement.
• Assess vendors and develop test strategies for new hardware and software
• Deliver timely and high-quality incident resolution focusing on root cause analysis and prevention
• Ensure that strict network security is maintained in line with security policies and can be evidenced in line with audit requirements
• Maintains system performance by performing system monitoring and analysis, performance tuning, troubleshooting system hardware, software, networks
• Travel to all Sunshine sites to troubleshoot and provide technical support
• Ensure the security of data, network access, and backup systems
• Provides On-Call support as required

Benefits

• Comprehensive health package (medical/dental/vision/life/disability)
• Bonuses 4x per year
• 401(k) with company match
• Paid Training
• Paid Vacation & Personal Days
• Access to a Success Coach
• Interest-Free Tuition and Emergency Loans
• Attendance Incentives
• Transportation Assistance
• Employee Assistance Program
• Training & Advancement through Sunshine U