HVAC Install Lead Technician

At Hero, we believe that our employees will take great care of our customers because we take great care our employees. That is why we are looking for the best of the best to join our team and have designed an amazing benefits package to take care of each one of our team members.

A Lead Installer at Hero is responsible for installing new heating and cooling equipment into residential homes. Candidates who will thrive in this role consistently exceed customer’s expectations, develop apprentices, and ensure a world-class customer experience through craftsmanship, industry knowledge, and teamwork. They are also great at surpassing goals and are energized by growing with their team.

Hero keeps our T.R.U.E. core values as a top priority. We are a high energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be.

Core Values

• Team Before Self
• Remarkably Great & Driven
• Ultimate Professionalism
• Excellent Communication

Amazing Benefits Package

• Competitive Compensation: $26-$40 per hour
• Substantial bonus opportunities available monthly
• 3% 401k Employer Contribution
• 100% Employer Paid Benefits
  • Free Medical Benefits for employee and family (additional upgrades available at reduced cost)
  • Free Dental and Vision Benefits for employee (additional upgrades for family available)
  • Free Short-Term Disability Benefits
  • Free Long-Term Disability Benefits
  • Free Life Insurance
• S.A. and F.S.A plans available
• Paid Time Off starting at two weeks a year
• Six paid Holidays a year
• Full access to Peak Health fitness and recovery center
• Employee discounts on services – at cost pricing available
• Uniforms provided

Schedule

• 7am-4pm, end times vary based on completion of work and business needs
• 35-45 hours per week are typical for this role
• Overtime may be offered and at times can be required

Essential Job Duties

• Lead entire onsite team through the installation to ensure job is completed efficiently
• Complete HVAC installations in a timely manner while maintaining meticulous craftsmanship
• Execute a consistent customer walkthrough on calls in accordance with company process
• Onboard new apprentices and help them develop to become lead installers
• Handle customer concerns when on jobsites, and escalate to install manager when appropriate

Qualifications

• Demonstrates Hero core values at a high level (T.R.U.E.)
• Valid driver’s license with clean driving and criminal record
• Certified in Warm Air, Gas, Refrigeration, and Hot Water & Steam
• 2+ years’ experience in installing residential HVAC systems
• Must be able to regularly lift 50+ pounds
• Must be highly detailed and demonstrate the ability to follow through
• Highly motivated, flexible, and great attitude on life
• On time and prepared to work before the scheduled start time

Do you have what it takes to be a Hero? Apply Today!

Hero Home Services is an equal opportunity employer, including veterans.