Human Services Case Manager / North Bend (multiple vacant positions)

Full Time
North Bend, OR
Posted
Job description
Initial Posting Date:
03/22/2023
Application Deadline:
04/16/2023
Agency:
Department of Human Services
Salary Range:
$3546-$5396
Position Type:
Employee
Position Title:
Human Services Case Manager / North Bend (multiple vacant positions)
Job Description:
CLOSE DATE EXTENDED TO 4/16/23 11:58 PM
Human Services Case Manager / REQ-118334
Salary Range: $3546 - $5396
North Bend on the Oregon coast
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!

Aging and People with Disabilities (APD), part of the Oregon Department of Human Services, is seeking THREE dedicated and compassionate individuals for our Human Services Case Manager positions.
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
  • When you join the
    ODHS
    , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
  • Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and
    competitive benefits packages
    including health, dental, vision and much more!

ABOUT THE PROGRAM
Click here
to learn more about Aging and People with Disabilities.

YOUR DUTIES AT A GLANCE:
The purpose of this position is to determine initial and on-going Medicaid eligibility for long term services and supports (LTSS); shall include determining initial and on-going financial eligibility for Oregon Project Independence-Medicaid (OPI-M) and Family Caregiver Assistance Program (FCAP). Additionally, the purpose of this position is to develop and implement service plans, to coordinate the provision of services for community-based care and nursing homes, and to regularly review and update Medicaid eligibility and monitor service plans.
Major duties include:
  • Screen and assess through interview, applicants, recipients, relatives, and other interested persons in the individuals care setting to determine initial eligibility for LTSS. Inform Oregonian of rights and responsibilities.
  • Develop detailed, individualized service plans. Conduct reviews in various care settings using OR ACCESS, CA/PS assessment tool and the laptop computer. Provide on-going case management by coordinating the provision of services according to rules, regulations, and individual case plans. This includes but is not limited to monthly waivered service contacts. Make community referrals for other services and supports including Adult Protective Services.
  • In all interview locations, use OR ACCESS computer system to input client information. Document all aspects of the case in the narration. Use DHR, ONE and MMIS to collect, verify, and enter accurate data for benefit issuance. Use the tools available via the Internet such as: the on-line manual, webpages, TEAMS, Outlook, etc.
WORKING CONDITIONS
Physical exertion such as climbing stairs, walking on uneven terrain and transporting a laptop. General office environment. Must travel to individuals' homes, hospitals, nursing homes, and other provider settings as well as other local offices and Salem. May encounter environmental hazards including unsanitary conditions. May come in contact with people who present as irrational, hostile, or angry who may become assaultive verbally, physically or with a weapon. Also, will come in contact with animals, some of which may be dangerous. Drive a variety of cars which may be unfamiliar, to remote places in a variety of terrain and possibly inclement weather. Exposed to a variety of contagious diseases such as staph infections, lice, MRSA, COVID-19, etc. Welcomes constructive feedback and suggestions in an effort to strengthen work performance. Maintain confidentiality in accordance with published guidelines. Efficiently manage workload in a constantly changing work environment as well as plan for and resolve complex problems.
THIS IS WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS (MQ's):
  • A bachelor's degree in a Behavioral Science, Social Science, or a closely related field.
OR
  • A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
  • An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
  • Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
ESSENTIAL ATTRIBUTES (EA):
  • Personal computer knowledge and proven competency in producing a variety of documents
  • Experience communicating orally and in writing with a variety of people, answering questions, or explaining complex information, policies, and decisions. Explaining policies and decisions orally and in writing.
  • Experience assessing physical and cognitive needs and developing appropriate care plans.
  • Experience coordinating client services with others (community partners, facility providers, families, client representatives, etc.)
  • Experience providing case management services for clients for a service/program related to human services
  • Experience working in a human/social service setting where you interviewed customers to obtain information and determine service eligibility.
REQUIRED: Clearly describe how you meet the minimum qualifications (MQ’s) and essential attributes (EA) within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process.
** Your application and/or resume will be used when completing a pay equity assessment. The pay equity assessment determines your pay rate/salary step, so complete and detailed work and education history is helpful.
Application instructions & requirements:
Your work history profile either in the Workday application or resume/CV is the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
  • Current State of Oregon: Apply via your employee Workday account. (This includes permanent and limited duration employees; temporaries are not counted as internal candidates). View this
    job aid
    for help.
  • If you are not a current State of Oregon employee, view this
    application instructional video
    .
  • Please upload a resume OR complete the work history profile. Note: Your resume / cover letter may be uploaded in the Resume/CV field on the online application. **Emailed resumes and cover letters will not be accepted; they must be attached to your Workday application to be considered.
  • After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

ADDITIONAL REQUIREMENTS:
  • Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
  • Under the Oregon Health Authority's health care rules, COVID-19 vaccinations are required for employees in specified job classifications for the Aging and People with Disabilities program. This includes Adult Protective Service Worker, Human Service Case Manager, Human services Assistant 2, Pre-admissions screening specialist, Client Care Surveyor, and Compliance Specialist 2 which is our Adult Foster Home Licensor . Employees will need to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer.
HELPFUL INFORMATION:
  • This position is represented by the Service Employees International Union (SEIU).
  • This recruitment may be used to fill future vacancies.
  • Have questions about Workday, and want some tips on understanding the state application process? Check out our
    Oregon job opportunities
    page.
  • If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact
    ADA.DHS@dhsoha.state.or.us
    . Please be sure to include the job requisition number.
  • For questions about the job duties or application process, please contact
    JENNIFER.M.MOISA@odhs.oregon.gov
    . Please be sure to include the job requisition number.

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