Duties may include, but are not limited to the following:

• Assigns, reviews, and audits the quality and quantity of casework performed by subordinates; identifies discrepancies or problem areas, provides follow up training and coaching, and takes corrective action accordingly.
• Plans, coordinates, and supervises a unit of HS Homeless Services Social Workers and support staff to ensure delivery of services in a trauma-informed manner and compliance with Federal, State and local guidelines and departmental policies.
• Assigns and instructs workers in social work methods and techniques; interprets rules, regulations or laws relating to program services; and provides case consultation and coaching to subordinate staff on challenging situations or problems.
• Prepares reports, monitors database quality and trends, and makes recommendations to management; identifies program needs and suggests changes to service delivery.
• Serves as a liaison between the unit and other units within the Human Services Agency or with outside agencies, including representing the agency on related committees and taskforce groups.
• Manages a reduced caseload of high profile / high barrier cases, which includes integration of social work methods to ensure delivery of services and compliance with Federal, State and local guidelines and departmental policies.
• Receives and interviews complainants; makes decisions (may be subject to administrative review) regarding allowances or changes in services to be rendered.
• May speak and make presentations before professional groups, partnering agencies or the public.
• Performs other related duties as required.

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING and EXPERIENCE

A Master's Degree from an accredited university in Social Work (MSW), Marriage and Family Therapy (MFT); counseling; vocational rehabilitation or a closely related advanced degree AND at least sixty (60) months of adult case management experience including twelve (12) months of homeless service case management;

OR

At least eighteen (18) months of experience comparable to a HS Homeless Services Social Worker III and/or IV with the County of Ventura, Human Services Agency.

Substitution: An additional twelve (12) months of experience as an adult case management social worker may be substituted for the graduate education requirement.

NECESSARY SPECIAL REQUIREMENTS

• 
  Possession of or the ability to obtain and maintain a valid California driver's license.
• HS Homeless Services Supervisors may be required to furnish their own vehicles for use on the job and are reimbursed for mileage.
• Incumbents are required to perform after hours standby services, as needed.
• Some evening work is required, especially during the winter shelter season.
• Excellent written communication skills must be demonstrated in the completion of the employment application and supplemental questionnaire.

• Two (2) or more years' experience serving the homeless population as a case management social worker with experience in handling high profile/high barrier cases.
• One (1) or more years' of supervisory experience in a social services agency.
• Bilingual fluency in English and Spanish.

• Duties may require driving to make field-based visits to clients in environments that may be unsanitary or unsafe; and
• Incumbents may encounter hostile reactions from clients and others in the course of performing job duties; and may be exposed to unsanitary/unsafe conditions, people with body odor and cigarette smoke.

• principles and practices of effective supervision; planning, organizing and directing work to meet workload demands.
• the use of automated systems.
• principles and techniques of case management, trauma-informed care and crisis intervention.
• community resources and social services programs available for the disabled and homeless.
• physical and mental illness and their impact on personality and function abilities, and dynamics of the culture of poverty.

• supervise staff and administer client case management projects.
• obtain and recognize relevant and significant facts.
• analyze situations and adopt effective courses of action.
• work effectively with representatives of other agencies; motivate, establish rapport and effective working relationships with coworkers and subordinates.
• effectively teach and instruct others.
• develop and implement necessary work processes and related procedures.
• perform statistical analysis and data interpretation.
• communicate effectively both orally and in writing.
• perform work while applying effective interpersonal skills including flexibility, decision-making, critical thinking, and problem solving.

FINAL FILING DATE: Applications must be received by the County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Friday, February 24, 2023 (previously: February 10, 2023).

To apply online, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (Download PDF reader) for additional information.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE - qualifying: All applicants are required to complete and submit the questionnaire for this exam AT THE TIME OF FILING. The supplemental questionnaire may be used throughout the exam process to assist in determining qualifications for the position. Failure to complete and submit the questionnaire may result in removal of the application from further consideration.

APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the examination process.

TRAINING & EXPERIENCE EVALUATION (100%): A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

The eligible list established will be created from the scores resulting from a Training and Experience Evaluation (T&E). In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Response such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation. Applicants must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

If there are three (3) or fewer qualified applicants, a T&E will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year. The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary, Fixed-Term), Intermittent, and Extra Help vacancies.

BACKGROUND INVESTIGATION: A thorough pre-employment, post-offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Kim Mariscal by email at kim.mariscal@ventura.org or by telephone at (805) 477-5153.

EQUAL EMPLOYMENT OPPORTUNITY
The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the County of Ventura to achieve a drug-free work place. Any applicant for county employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.