Job description

Overview

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is the second fastest-growing insurance broker in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Position Summary

Under the general supervision of the Implementation Coordinator and in coordination with the Systems Specialist, the HRIS Implementation Specialist will support and maintain the Human Resource Information System (HRIS) applications and modules specifically relating to client benefits. In addition, the HRIS Implementation Specialist will serve as main liaison/coordinator of a new benefit administration solution partner to ensure services are delivered based on World Payroll & HR scope of services with a focus on compliance, efficiency, and client satisfaction.

Primary Responsibilities

• Navigate client implementation process for benefit plan and HRIS administration.
• Set up client health insurance benefit plans, workers’ compensation plans, Affordable Care Act (ACA) tracking, paid time off accruals, and benefit reporting functions within UKG Ready HRIS platform.
• Assist Systems Specialist with UKG Ready HR module customization and client support, including updating workflows and notifications in client company set up.
• Create/maintain client forms, custom forms, and HR actions in HRIS as needed.
• Serve as liaison and coordinator of a new Employee Benefits Administration solution/system to include system and maintenance knowledge and client set up.
• Support HR Generalists and clients with COBRA administration and Carrier Connection solution integrations.
• Support HR Generalists with client benefit technology questions and concerns.
• Assist HR Generalists with client benefit enrollment/renewals, adding/updating benefit plan information in the client benefit admin module, as needed.
• Maintain knowledge of UKG Ready system updates.
• Provide training to clients and internal team members on the benefit technology functionality and/or updates as needed.
• Create and/or update related internal and/or external standard operating procedures as needed.
• Follow internal policies and procedures.
• Perform other related duties or projects as assigned.

Work Experience

Required

• Understanding of health insurance benefit plans, workers’ compensation policies, and general insurance terms

Preferred

• 1 year experience working within an HCM platform, preferably UKG Ready

Professional Licenses/Certifications

Preferred

• UKG Ready Accreditation(s)

Knowledge, Skills, and Abilities

• Understanding of information systems with a highly technical understanding of at least one commercial HRIS product, preferably UKG Ready.
• Familiarity with health insurance, workers’ compensation, voluntary/supplemental policies, etc.
• Effectively and accurately communicate in writing and verbally.
• Ability to maintain discretion in matters

of confidentiality.

• Strong analytical and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task efficiently and be flexible as priorities and deadlines change.
• Ability to prioritize client work and projects.
• Must work well with others in a fast-paced, customer service-oriented environment and responsive to clients and colleagues.
• Must work independently with minimal supervision.
• Active participation as a World team member, suggesting improvements in processes and procedures to make the organization better.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
• Proficiency in Microsoft Teams and/or Zoom.
• Ability to learn and implement other programs quickly and efficiently.

Work Location & Travel Expectation

The HRIS Implementation Specialist may work from a World Insurance Associates office (Georgetown, SC office preferred) and/or remotely from the individual’s home. Must be able to support clients and team members between the hours of 8:00 a.m. to 5:00 p.m. EST Monday – Friday.

This position may be required to travel up to 15% annually.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have a complete understanding of health insurance benefit plans, workers' compensation policies, and general insurance terms?

Experience:

• HCM platform: 1 year (Preferred)

License/Certification:

• UKG Ready Accreditation (Preferred)

Work Location: Remote

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