Job description
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals in a wide variety of roles. Come and play an important part on our incredible team today!
What you get to do:
As a Human Resources Representative, you’ll be one of the first points of contact for all new and returning Sesame Place Ambassadors. The HR Front Desk Representative will be focusing on the greeting of all guests, employees, and applicants. You will also:
What it takes to succeed:
What else is important:
The perks of the position:
As part of the Sesame Place family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!
What you get to do:
As a Human Resources Representative, you’ll be one of the first points of contact for all new and returning Sesame Place Ambassadors. The HR Front Desk Representative will be focusing on the greeting of all guests, employees, and applicants. You will also:
- Greet, assist, and resolve all matters regarding guests, ambassadors, candidates etc. that enter the building
- Update and maintain employee call outs and lates in the tracker
- Provide consistent communication and notifications to department staff regarding call outs and lates
- Review employee timesheet to ensure all ambassadors have clocked in for their assigned shifts, and take action for those that have not
- Prepare and distribute attendance corrective actions to be issued by the departments
- Monitor Major/Minor database to ensure Child Labor Laws are consistently followed and are being enforced in all locations
- Assist the HR department in various functions including but not limited to administrative duties and internal recruitment activities
- Assist the Training & Development team in the implementation of ambassador events
- Assist with wardrobe distribution for ambassadors as needed
- Assist in other areas of the Human Resources department as needed
What it takes to succeed:
- Proficiency with Microsoft Office with a high aptitude for computer software programs
- Proficient problem solving and quick thinking skills
- Ability to think and work independently
- A passion for customer service
- Excellent multi-tasking and time management skills
- Strong communication and interpersonal skills
- Active listener with the ability to anticipate guest and ambassadors' needs
- Flexibility to perform varied duties
What else is important:
- At least 18 years of age
- At least a high school diploma or GED equivalent.
- Must be able to lift, push, pull and/or carry up to 50 lbs
- Position engages in extensive walking and standing throughout entire work shift
- Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
- Perform cleaning duties; including use of cleaning chemicals
- Must be willing to comply with all SEA grooming guidelines and employment standards
- Must be able to work indoors and outdoors, in varying weather, to include extreme heat
- Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our 2022 Holiday and Availability agreement.
- Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
- Ability to successfully complete all legal, company and department training requirements within established timelines
The perks of the position:
As part of the Sesame Place family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
- FREE park admission
- Discounted park admission tickets and passes for family and friends
- Park discounts on food, merchandise, etc.
- Exclusive employee events and giveaways
- Scholarship opportunities
- SEPTA has an exclusive bus stop for Sesame Place Ambassadors on Route 14
Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!
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