Job Summary:

The Housekeeping Inspector will ensure the ultimate comfort, cleanliness, and safety and confidentiality of all guest rooms and balconies. In addition he/she will ensure that all hallways, stairwells, and floor closets are maintained with adequate supplies, terries and linen to par. The Housekeeping Inspector is also responsible for ensuring that guest requests are met to satisfaction within required guidelines. The Housekeeping Inspector will be responsible for inspection of all assigned hotel rooms to Margaritaville standards

Job Duties: Daily Operations

• Approach all encounters with guests and employees in a professional, service- oriented manner.
• Maintain regular attendance in compliance with Margaritaville Resort Biloxi Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, outlined by Margaritaville Resorts grooming policy, which include wearing the proper uniform and nametag while working.
• Comply at all times with Margaritaville Resort standards and regulations to encourage safe and efficient hotel operations.
• Gain knowledge of all hotel facilities to answer questions from guest and members.
• Actively conduct daily briefing, daily warm up and department meetings.
• Be in compliance with all MSDS specifications.
• Maintain all tools and equipment to high standards.
• Be discreet when in guest areas.
• Must be able to perform duties of Room Attendant and Public Area Attendant.
• Check daily assignment / daily duties.
• Gather all cleaning supplies / equipment and return daily.

• Vacuum hallway in assigned areas.
• Keep all hallways, public areas and closets clean, neat, swept, and vacuumed.
• Thoroughly restock all closets to standards.
• Remove all trash and dirty linen from guest floors.
• Collect, clean and restock all guest room glassware, stemware and cutlery.
• Deliver all dirty linen to basement for Laundry pick up.
• Complete all guest requests as assigned within 20 minutes, and report completion to housekeeping manager.
• Clean all balconies, stairwells, elevators, and chute rooms in assigned areas.
• Remove all wall spots, marks, gum, floor spots and grease with appropriate cleaning product.
• Empty and clean all ash urns / trash cans, replace sand as necessary.
• Wipe pictures, glasses, window, window ledges, baseboards, and public telephone areas.
• Clean public restrooms and replace products.
• Collect and deliver all guest borrowed items to office coordinator for storage and safekeeping.
• Sort / evenly distribute linen and terry to all housekeeper closets.
• Report all maintenance concerns immediately to supervisor or the Facilities Department.
• Perform any request given by management.
• Assist in floor care.
• Be able to participate proficiently in functions outside ones department when called upon.
• Other duties as required or assigned.

Margaritaville creates and delivers Fun and Escapism. Employees must be able to relate to other people beyond giving and receiving of instructions: (a) can get along with co- workers or peers without exhibiting behavioral extremes and (b) respond appropriately to criticism from a supervisor.

Supervisory Functions

• Insure staff schedule and assign rooms to housekeepers based on occupancy levels.
• Maintain and inventory all housekeeping and laundry equipment, chemical, supplies, linens, room amenities, etc.
• Update inventory as stock is replenished
• Maintain a cleaning schedule for the hotel and ensure that it is followed
• Follow-up on staff assignments to ensure they are completed.

Requirements

• High School Diploma and / or experience in a hotel or related field preferred, with to ability to read, write and speak English.
• Long hours sometimes may be required. Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.