Job description
We're looking for a qualified, motivated Housekeeping Inspector.
The Housekeeping Inspector will supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and corridors to maintain Courtyard Marriott’s high standards of cleanliness.
ESSENTIAL FUNCTIONS:
Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for maintenance to fix out of order equipment and housemen to assist with deep cleaning projects, etc.
Provide organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing the Courtyard Marriott’s high standards of quality.
Take requested inventories of furniture, fixtures, equipment and supplies, etc. Insure that both carts and linen/supply closets and chute rooms are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department.
Expedite special guest requests, such as extra towels, blankets or pillows.
Other:
Regular attendance in conformance with the standards, which may be established by Sree Hotels from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Sree Hotels rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises.
Respond to guest questions. Provide guest assistance, directions, and information as requested.
Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
Other duties as assigned such as assisting Room Attendants when necessary.
Requirements:
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment.
Ability to read, write and communicate in English in order to complete forms such as a room status report and meet guest needs/requests.
Ability to organize and prioritize work, and meet deadlines.
Ability to exercise judgement and implement control over the performance of subordinates.
QUALIFICATION STANDARDS
Education:
Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
Experience:
Minimum six months supervisory experience or one year of comparable Housekeeping experience acceptable.
Licenses or certificates:
None.
Grooming:
All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
Other:
Knowledge of other languages desirable.
Note: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- On call
- Weekend availability
Experience:
- Cleaning: 1 year (Preferred)
- Hotel Housekeepers: 1 year (Preferred)
- Housekeeping Inspector: 1 year (Preferred)
Work Location: One location
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