Housekeeper - Third Shift Laundry Associate
Job description
REPORTS TO General Manager
STATUS Full Time; Non-exempt
HOURS 11:00 pm – 7:00 am
A Northern Michigan Escapes Third Shift Laundry Associate would work out of The Edgewater
Inn but would also provide service to The Pointes North Inn located across the street.
We are looking for mature and hardworking individuals who are friendly and customer service oriented. If you are energetic and enjoy working in a fast-paced environment while being a part of a strong and dependable team, this job is a perfect fit for you. While serving in this role, your responsibilities would include, but are not limited to:
- Perform a variety of linen management - sorting, washing, drying, folding, stacking, and organizing the linens to be distributed to the appropriate rental units and properties
- Ensure cleanliness of the laundry room including the equipment and linen storage areas
- Provide consistent documentation and communication while coordinating linen and housekeeping needs with Northern Michigan Escapes Housekeeping Managers
- Communicate maintenance repair needs (both preventative and emergency based) and regularly inspect and property to ensure facility and equipment is in good working order
- Respond to in-house guest needs at both the Edgewater Inn and the Pointes North Inn, and contact appropriate support staff as necessary
- Serve as an industry professional with punctual, friendly, and responsible customer service
- Process reservation payments from guests
- Provide guests with information concerning hotel policies, amenities and services
- Serve as an industry professional with punctual, friendly, and responsible customer service
- Provide written and verbal correspondence to upcoming and in-house guests in-person, via email and over the phone
- Create, modify and cancel reservations on computerized reservation system
WHAT WE’RE LOOKING FOR
Education High School Diploma or GED equivalent
Ideal Experience 1-2 years of housekeeping experience.
ESSENTIAL FUNCTIONS
- Candidate must be able to work independently with minimal supervision
- Candidate must be able to multitask with accuracy, efficiently and attention to detail and demonstrate the ability to follow directions thoroughly
- Candidate must possess strong time management skills and have a high attention to detail
PHYSICAL REQUIREMENTS
Ability to walk, bend, stand, sit, lift up to 20 pounds with or without assistance, stretch/reach, hear, see, have functional hand/finger dexterity and navigate stairs. Must be free of physical limitations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in accordance with applicable laws.
SCHEDULE
- Candidate must be available for flexible scheduling to meet the needs of the department including weekends and holidays in addition to weekdays
- Candidate must be available and open to working at either location depending on staffing needs
- Candidate will be expected to perform the duties required by the role and devote all reasonable efforts to ensure the role is adequately performed.
WHAT WE OFFER
We care about our employees and want each one to feel valued and appreciated. This position would be provided with the following benefits:
- Generous Paid Time Off (PTO)
- Simple IRA
- Simple IRA Match
*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- Charlevoix, MI 49720: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you available to work 11:00 pm - 7:00 am?
- Are you available to work weekends?
Experience:
- Housekeeping: 1 year (Preferred)
- Front desk: 1 year (Preferred)
Language:
- English (Required)
Work Location: In person
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