Job description

The Fairfield Inn and Suites Pittsburgh Downtown is seeking a Hotel Housekeeping Manager to join our management team.

The purpose of this position is to provide supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.

Responsibilities Include:

• Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. Provide staffing, training, counseling, and performance reviews for housekeeping department.

• Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.

• Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of department.

• Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.

• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program

• Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.

• Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of rehab projects.

Job Knowledge and Skills:

• Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.

• Knowledge of Hotel Corporate policies applicable to housekeeping, especially those relating to safety and security of guest and hotel property.

• Good communication and computer skills.

• Supervisory skills to manage entire housekeeping operation.

• Ability to deal effectively with employees, vendors, contractors.

• Ability to coordinate and cooperate with other departments regarding housekeeping services/activities.

• Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel.

Experience:

At least two year's experience in Supervisory/Management/Assistant Housekeeping position.
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Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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