Why us?

Work Where You Belong! Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Francisco’s counterculture, with a cheeky take on hospitality. Here’s to the rule-breakers, revolutionaries, and renegades who continue to inspire.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Responsibilities

Houseperson:

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles

• Remove trash and/or linens and note any areas that need immediate cleaning.

• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.

• Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.

• Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).

• Stock linen and supply closets to ensure par inventories.

• Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.

• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Room Attendant:

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.

• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.

• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.

• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.

• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.

• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.

• Lifts mattresses to check for soil between mattresses and under bed.

• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.

• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.

• Maintains a friendly, cheerful and courteous demenaor at all times.

• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

No formal education required.

Experience

No experience required

Knowledge/Skills

• Self-starting personality with an even disposition.

• Ability to meet standards of appearance.

• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.

• Ability to assess required reaction to meet standards.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.

• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.

• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.

• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.

• Climbing stairs -approximately 40 steps 15% of 40 hour week.

Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.

EOE

Benefits

• Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Paid time off for vacation, sick time, and holidays

• Eligible to participate in the Company’s 401(k) program with employer matching

• Employee Assistance Program

• Tuition Reimbursement

• Great discounts on Hotels, Restaurants, and much more.

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

ID: 2022-15615

Position Type: Regular Full-Time

Property : Hotel Zepplin

Outlet: Hotel

Category: Housekeeping & Laundry

Min: USD $28.00/Hr.

Max: USD $28.00/Hr.

Address : 545 Post St

City : San Francisco

State : California

EOE Protected Veterans/Disability