Job description
Job Summary:
RESPONSIBILITIES:
Property Details:
Company Overview:
The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).
Responsibilities:
QUALIFICATIONS:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.- Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Clean/Buff floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed according to hotel standards.
- Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
- Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.
- Practice safe work habits to ensure safety to guests fellow associates and self.
- Handle items for 'Lost and Found' according to Aimbridge Hospitality standards.
- At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
- Complete daily assignment check list and submit to supervisor at the end of the day
- Be familiar with Aimbridge Hospitality policies and house rules.
- Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
- Put all equipment away properly after usage according to Aimbridge Hospitality standards.
- Have knowledge of and assist in all emergency procedures during the overnight shift.
- Clean and dust floors daily according to Aimbridge Hospitality standards.
- Maintain hotel equipment in proper working order.
- Maintain storage of hotel equipment in proper area.
- Clean guestrooms as needed.
- Complete special projects as assigned by the Housekeeping Manager.
- Attend meetings as required by management.
- Perform any other duties as requested by management.
Property Details:
INSPIRED BY THE PAST BUILT FOR THE FUTURE
The Hilton Garden Inn San Diego Old Town is Old Town San Diego’s only completely new hotel in over 12 years. While our exterior echoes the Spanish influence found throughout historic Old Town San Diego, once you enter our modern lobby you will realize that the Hilton Garden Inn is anything but a typical Old Town hotel. Modern, contemporary, and with advanced technology throughout, we are wired for today and beyond. Best of all, our convenient Old Town location puts you minutes from all of San Diego’s famed attractions, such as the world-famous San Diego Zoo, SeaWorld, Balboa Park, downtown San Diego, the Gaslamp Quarter, Valley View Casino, Port of San Diego and miles and miles of scenic beaches.
SEE OLD TOWN IN A WHOLE NEW WAY
It may be called Old Town, but it’s certainly not dull. Old Town San Diego is a vibrant historic community full of unique shops, authentic restaurants, and one-of-a kind attractions. Considered by many to be the “birthplace” of California, Old Town San Diego offers culture and history. Visit the Whaley House – a designated “haunted house,” the Little Adobe Chapel – the first church in Old Town, and the beautiful Presidio Park – home of Junipero Serra Museum.
MODERN AMENITIES IN OLD TOWN
As the newest hotel in Old Town San Diego, the Hilton Garden Inn San Diego Old Town has elevated the bar for amenities and accommodations. Featuring wide-open spaces designed for socializing, a clean and airy lobby, a heated outdoor pool with oversized deck and casual seating area, and an unbeatable Old Town San Diego location, the Hilton Garden Inn San Diego Old Town is the ideal stay for visitors to the city. Each room comes with a king or two queen beds, as well as free Wi-Fi internet access, a microwave, Keurig coffeemaker with complimentary coffee and tea, and a mini-refrigerator.
Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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