Job description

We are looking for an Night Auditor to join our team. If you have a warm, people-orientated demeanor, team player attitude, proactive, problem solving approach to work and positive outlook with trusted dependability, please apply!

Responsibilities and Required Abilities:

• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Answer inbound calls & make outbound calls
• Maintain front desk and lobby area
• Verify that all transactions performed at the front desk are supported by documentary evidence and signatures

• Print and file reservations for the next business day
• Help set-up and open breakfast for guests
• Additional tasks may be assigned at any given time

Night Auditor Skills and Qualifications:

• Understand basic principles of office/clerical procedures
• Know how to operate front office equipment
• High school graduate or equivalent
• Experience handling cash, accounting procedures, and general administrative tasks.
• No experience necessary, willing to train the right person

• Excellent customer service skills.
• Ability to lift 50 lbs. and sit, stand, or walk for extended periods of time.

Job Type: Part-time

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Grand Rapids, MI 49544: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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