Hotel Guest Service Agent
Job description
Our Newly renovated Springhill Suites is hiring Prior to re-opening. The Hotel is not currently open. This is a wonderful oppertunity to get in on the ground floor!
A certain amount of flexibility is required as Hotels are open 24/7
As a Front Desk Associate, you would be responsible for assisting our guests with the highest level of customer service.
Some responsibilities include but are not limited to:
- Assist fellow co-workers and Front Office leadership with the checking in and checking out of guests.
- Respond to guest inquiries and in a timely, friendly and efficient manner
- Provide driving directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Provide or obtain accurate information
- Have fun!
Must be able to pass Drug and Background Screening
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Health insurance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
COVID-19 considerations:
Currently vaccinated guests and team members are not required to wear face coverings, but are encouraged to do so. Sanitization policies are in place
Ability to commute/relocate:
- Dallas, TX 75220: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: One location
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