Aurora Mental Health Center (AuMHC) is seeking a Hospital Liaison who has a high level of communication skills, embraces the ability to understand and effectively respond to external referral agencies and internal colleagues, and is comfortable with documenting in an electronic health record. If you have a hospital background as well as have a solid understanding of mental illness and treatment systems please apply today!

This is a term-limited position. This position is funded by a contract with BHA, the contract and position will end on 06/30/2023. The state may renew for up to 4 additional years depending on funds, performance, etc.; but future funding not guaranteed.

About the team.

The Hospital Liaison will work under the supervision of the adult intensive services division. The teams within this division work closely together with a high level of collaboration, peer support, and cohesiveness amongst staff in providing care. The Hospital Liaison will also be coordinating and collaborating with most clinical teams within the agency.

About the role.

The Hospital Liaison facilitates communication between the clinical teams at Aurora MHC and external psychiatric inpatient treatment facilities including CSUs, ATUs, and Psychiatric Hospital. The liaison coordinates referrals from these external agencies to connect clients with assignment to an Aurora MHC treatment team including setting up appointments and obtaining clinical referral data for the treatment team.

Responsibilities:

• Receiving communication from referring treatment agencies via phone, email or fax.
• Responding to referring individuals and agencies in a timely fashion, usually within the same day, to discuss referral needs.
• Providing a level of care assessment and determination for purposes of connecting clients with the treatment team that will provide the level of care needed upon discharge from the external treating facility.
• Monitoring the e-fax for clinical referral data, uploading the data to the clients electronic record, and forwarding the clinical referral data to the assigned treatment team.
• Maintain a data tracking record with the referral information to include the day of referral and scheduled follow up appointment.
• Working with assigned hospitals to coordinate referrals of clients from acute psychiatric treatment units to other facilities for more intensive and longer term services.
• Interacting with the Colorado Access liaisons to coordinate treatment and meet the 7 days post hospital follow up engagement goal.
• Maintain regular communication with Aurora MHC treatment teams in order to be fully aware of the internal referral processes used to set clients up for their needed services.
• On occasion provide education to internal and external referring individuals to assist for a smooth and collaborative referral process.
• Work closely with primary supervisor to problem solve referral issues as they occur. This needs to occur as close to possible in real time in order to expedite the successful referral to post-hospital and ATU services.
• Coordinate the referral process for certified clients including assisting with setting up the paperwork referral components, scheduling doctor to doctor consultations for referral of certified clients, and working with the intensive services teams to coordinate the team assignment.

Requirements:

• Bachelors degree
• Preferred: Masters degree in a clinical human services field
• Ability to understand and effectively respond to all client presentations and crisis situations.
• Ability to document interactions with clients, other agencies and mental health professionals.

Required Vaccinations and TB Test.

AuMHC has prioritized the health and safety of our clients and staff and requires all employees to be fully vaccinated against Covid-19, receive an annual influenza (flu) shot, and receive negative TB test results prior to their first day of hire. Proof of both vaccinations and negative TB test will be required upon your first day of employment. Medical and religious exemptions may be requested for either COVID 19 vaccine or annual flu shot.

Starting Salary for this role (based on experience and company equity):

• $17.65 to $26.48 hourly

Benefits:

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long-term disability coverage*
• 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, plus 10 Paid Company Holidays, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
• Employee Assistance Program
• Voluntary term life insurance
• Short term disability*

• Eligible for benefit if working 30 hours per week or more

Our Mission.

The Aurora Mental Health Center (AuMHC) is dedicated to helping people Live Life to the Fullest. If you are passionate about our Core Values; Passionate Caring, Rising to the Challenge, Honoring and Respecting all Persons, Believe in Resilience and Putting Client and Community First, we would like to invite you to join our family!

We are an Equal Opportunity Employer.

AuMHC and subsidiaries are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We are committed to maintaining an environment that respects the dignity of each individual in our community. We do not tolerate discrimination in any form or context including harassment or exclusion.

Diversity Statement.

We are committed to the values of diversity, equity, and inclusion, and strive to ensure that it is interwoven into the fabric of our organization. We support and nourish an inclusive and welcoming environment for employees from diverse backgrounds.