Over the course of 125 years, MNC has provided services essential to the improvement of the lives of San Francisco’s communities. We believe that supporting individual members of a family throughout each life phase, brings success and upward mobility for the entire family. Today, we have 14 campuses which are enhancing the lives of low-income seniors, youth, and families.

Currently we are seeking a full time Homeless Prevention Specialist - Bilingual Tagalog. The HPS is responsible for serving households who are at the highest risk of becoming homeless or who are experiencing homelessness. Is also responsible for ensuring households who received Housing Focused Case Management will have a successful connection to one or more community resources like legal services, mediation, public benefits and/or behavioral health services from program enrollment to program exit. Will also provide administrative financial and record keeping functions.

Primary Functions

• Conduct an initial problem solving conversation with each household seeking services.
• Identify creative solutions to prevent or quickly resolve homelessness.
• Develop and implement Housing Stability Plans in collaboration with the household.
• Follow up and refer non-eligible households to an Access Point of other type of financial, housing assistance, or other resource as appropriate.
• Refer and connect households in need of mediation or legal services and advocacy to relevant services, as appropriate.
• Provide Housing Focused Case Management to all households seeking services.
• Provide translation and interpreter services as needed.
• Complete a Housing Stability plan, including basic household budget, for all households receiving Housing Focused Case Management services.
• Ensure households remain stably housed from program enrollment to program exit.
• Ensure households who received Housing Focused Case Management will increase their monthly income from program enrollment to program exit.
• Provide budgeting and money management assistance and/or connection to related services that support housing stabilization.
• Facilitate appropriate external referrals and serve as liaison to assure connections with support services that are consistent with client needs.
• Input data into required systems for reporting, including but not limited to the ONE system and CARBON and prepare monthly, quarterly and annual narrative program reports.
• Maintain all confidential eligibility documentation in appropriate systems as well as in hard copy.
• Provide outreach, engagement and follow-up with individuals referred to the program to assure continuity of housing services.

• Conduct case monitoring to ensure participants remain stably housed, increase their monthly income and are successfully connected with one or more community resource, from program enrollment to program exit.
• Provide means for the served population to provide input, using a written annual survey to gather feedback and assess the effectiveness of services and systems within the program.
• Provide monthly, quarterly and annual report summarizing the contract activities, accomplishments and challenges encountered.
• Organize and provide relevant workshops.
• Enter required metrics in the CARBON database.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree in Education, Human Services, Social Work, Psychology or related field or equivalent work experience.
  
• Experience working with clients from a low-income or impacted background, including but not limited to clients suffering from homelessness, domestic violence, and covid recovery.
  

• Excellent customer service skills, professional attitude, a high level of personal integrity, maturity, and business judgment required.
  
• Willingness to work as a member of and contribute to a team in a dynamic and a multicultural setting.
• Bilingual in English, Spanish, Russian, Cantonese or Mandarin preferred
• Knowledge of Microsoft Office applications: Outlook, Word, Excel, PowerPoint, and Internet Explorer
• Maintain the highest level of confidentiality

• Able to multi-task, prioritize task, meet deadlines, able to do presentations
• Strong written and verbal communication skills. Must be a well-organized professional

Requirements

• Current CA Driver’s License, current auto insurance and a clean driving record.
• Fingerprinting Clearance (DOJ/FBI) and Clearance Child Abuse Index
• Completed Covid-19 Vaccination Record
• Must be available periodically on evenings and weekends

What we offer

• Medical – Kaiser and CCHP / Dental – Principal / Vision – Vision Care / Life Insurance - $50,000 / 403b – 3% match / FSA / Pet Care
• 15 paid sick days / 12 paid holidays / 12 paid vacations days
• EAP (Employee Assistance Program) / WADP (Working Advantage Discount Program)

If you are seeking an organization that values, promotes and develops leadership by delivering culturally sensitive, multi-generational, community-based services that empower families to build strong, healthy, and vibrant neighborhoods with the vision of a strong, healthier and more vibrant community that respects and celebrates its many rich, cultural traditions, please apply.

How to Apply

If you are qualified and interested in applying, please send your resume and cover letter with Homelessness Prevention Specialist - Bilingual Spanish in the subject line to mario.quintanilla@mncsf.org or mnchr@mncsf.org

Please visit our web site for additional information on our Company web-site at: www.mncsf.org

We are an equal opportunity employer that welcome diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

This position is not a remote position.