Job description
Would you like to work for a software solutions company that has grown in triple digits in the last 5 years? If you answered Yes, then we need to talk....
We are looking for a Help Desk Analyst who be part of a close-knit, high performing team. We are committed to creating an environment where all employees are valued and respected. This position offers a very competitive compensation and benefits package
Job Title :: Help Desk Analyst
Job Location :: Salem, OR (Onsite)
Position Description ::
· Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities.
· Documents, tracks and monitors the problem to facilitate a timely resolution.
· Relies on established guidelines and instructions to perform daily job functions.
· Works under immediate supervision.
· May require an associate's degree in a related area and at least 6 year or equivalent experience in the field or in a related area.
· Requires a backgroung check, fingerprinting and compliance with all Oregon Tax laws
About AgreeYa: AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, CPG, and others. Please visit us at www.agreeya.com for more information.
Job Type: Contract
Salary: $18.00 - $22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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