Job description

Capital Digestive Care (CDC) a GI Physician Practice in Silver Spring, MD has an exciting opportunity for a Full Time Healthcare Call Center Representative to join the team!

For more info about our location please visit: www.capitaldigestivecare.com

What makes us awesome:

Perks and benefits offered to eligible employees

· No evening, on-call or holiday work hours

· Paid Time Off - Vacation, Sick, Holidays, Bereavement, Jury, and Voting

· High quality, cost effective Medical, Dental, Vison, and Prescription benefits

What you will be working on:

Assist customers of our Gastroenterology practice that call into our offices. This position requires a strong and focused effort on providing quality customer service over the telephone and in other forms of communication. A professional demeanor is always required, as the protection of sensitive patient information in accordance with HIPPA regulations.

What you’ll know:

· A successful applicant must be legally authorized to work in the United States without sponsorship.

· High School Diploma or GED required, some college is preferred

· 1 year medical office experience including knowledge of medical terminology and insurance and scheduling

· Previous experience managing multi-phone line system

· Strong verbal and written communication skills with patients, co-workers and providers

· Computer proficiency in MS Office Suite

· Fluent in Spanish or Korean a plus

· Must be a team-player with excellent multi-tasking and interpersonal skills

· Compassion for patient needs and a high degree of professionalism

Mandatory participation in the Coronavirus Disease 2019 (COVID-19) Vaccination program is required for all Center Health Care Personnel (HCP).

Capital Digestive Care (CDC) partners with PE GI Solutions who provides over 600 gastroenterologist partners industry-leading practice and center management solutions across the nation. This includes a comprehensive business approach to compliance, operations, corporate services and clinical support. For more information about our partner, PE GI Solutions, please visit www.pegisolutions.com.

Diversity & Inclusion

We value diversity! Weprovide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Silver Spring, MD 20901: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Language:

• Spanish and/or Korean (Preferred)

Work Location: One location

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