Job description

Richmond Area Multi-Services (RAMS) is currently searching for a

Health Navigator (Case Manager)

RAMS Pacific Islander Wellness Initiative in Alameda County

This innovative program of RAMS in Alameda County offers an exciting & dynamic opportunity for the Pastoral Care Counselor to create, develop, and implement culturally and linguistically-relevant programming. Program services will be provided at various locations in Alameda County, with focus on Pacific Islanders including Native Hawaiians. Funding for the program is provided by Alameda County Department of Health, Behavioral Health, Mental Health Services Act, Prevention and Early Intervention.

Pay Range: $30/Hour (BA or higher); $26/Hour (Less than BA)

Status: Part-time (30 Hours/Week)

Benefits: Health insurance coverage + leave benefits (must meet eligibility requirements)

Your role: This role is responsible for supporting Pacific Islander Wellness Initiative program in navigating and linking clients to community services and resources, including liaising with and referring to other service providers.

Essential Job Duties include, but are not limited to:

• Provide culturally competent health navigation services, including outreach, case management, linkage, cultural interpretation and engagement, health promotions activities
• Liaison with and referrals to other service agencies (i.e. housing, public assistance referrals, food pantries, community mental health services, Medi-Cal offices, other public benefits, etc.), facilitating and/or escorting clients to obtain adequate social services (i.e. escorting to community mental health organization, Medi-Cal office, etc.)
• Support the planning, organizing, coordinating, and facilitating community outreach and events
• Collaborating with RAMS PIWI staff (director, coordinator, counselors, etc.) in client care, data reporting, community events, etc.
• Co-facilitate cultural celebration groups, as needed and requested
• Complete and maintain timely administrative and case management records and documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. CTNB, APIMHC, etc.)
• Participate in professional development activities, including topic specific training, as needed.
• Participate in case conferences, program team and staff meetings, in-service trainings and other staff development activities, as appropriate.
• Perform other duties as assigned.

Minimum REQUIRED Qualifications:

• Bachelor’s degree in Psychology, Social Work, Health Education, Public Health, and other health & human services related fields from an accredited institution OR two years of experience providing similar types of services, preferred; HS diploma or GED required.
• At least one year of experience in working with the indigent & underserved populations (including those with mental health, substance abuse, and/or co-occurring substance abuse disorders, low income families), highly preferred.
• Knowledge of Alameda county community resources/services (including health, mental health, substance abuse, housing, family support and resources, etc.), highly preferred.
• Skills and experience working in a mental health/public health setting.
• Bicultural in Pacific Islander communities; bilingual in any of the PI languages (Samoan, Tongan, etc.) highly preferred
• Computer literate (i.e. Zoom, Microsoft TEAMS, Microsoft offices)

Other PREFERRED Qualifications:

• Strong connection and familiarity with the Pacific Islanders communities in Alameda County and the San Francisco Bay Area, highly preferred.
• Familiarity with the community mental health system and other health and human services in Alameda County is preferred.
• Experience in and knowledge of working in programs with multi-cultural focus (with preference given to candidates who have worked in programs whose populations closely reflect those at RAMS).
• Strong commitment to the philosophy, goals, & mission of the organization, including providing culturally competent mental/behavioral healthcare services in a community setting.
• Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels.
• Familiarity with various counseling strategies and wellness recovery principles in working with clients with mental health, substance abuse, or co-occurring substance abuse issues
• Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and consumer-guided mental health and vocational services to the community
• Commitment to engaging in professional development activities such as training, continuing education seminars, case conferences, and reviewing up-to-date material, etc., as related to vocational training strategies for clients served.
• Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels.

Report to: Director of Population-Focused Prevention Early Intervention Program

Job Type: Part-time

Pay: From $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hayward, CA 94541: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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