Health Customer Service Representative
Full Time
Provo, UT 84602
Posted
Job description
Do you have a passion to educate individuals? Local Benefit Administrator Company is seeking HEALTH CUSTOMER SERVICE REPRESENTATIVES to answer members’ questions about their insurance benefits. Must be able to explain technical information to members telephonically . QUALIFICATIONS: Requires an attention to detail and ability to multi-task.Previous experience with computers and ability to communicate effectively over the phone required. Must have at least one year experience in office setting. Requires High School Diploma or GED. Must be proficient in Microsoft Word, e-mail applications and Internet navigation.
Must have strong customer service and listening skills; accurate typing and computer skills; ability to learn quickly and retain complex information. DUTIES: Answer calls from plan members, group contacts and providers; work in a fast paced office environment; explain benefits to members; log faxed claims; assist claim examiners as requested; and other duties as assigned. HOURS/DAYS: Mon - Fri, day shift, 40 hrs/wk
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