Guest Services Representative (Seasonal)
Job description
Guest Services Representative - AQUATICS
About the Position:
Position hours vary and may include mornings, nights, holidays, and weekends. These positions are for summer (mid-May – Labor Day) at Lincoln Park -Moyer Pool, Orchard Mesa Community Center Pool, and Palisade Community Pool. A portion of the seasonal staff works year-round at Orchard Mesa Community Center Pool. Summer employment does not guarantee off-season employment. Applications for most positions will be accepted through April 8, but earlier submission is recommended. Interviews for summer Aquatics positions start in late January.
Contact Pete Ashman at 970-254-3869 or petea@gjcity.org for all questions related to aquatic positions.
About Grand Junction Aquatics Division:
Our aquatics team provides aquatic safety for three of the Grand Junction area’s premier aquatic facilities (Lincoln Park-Moyer Pool, Orchard Mesa Community Center Pool, and Palisade Community Pool). Make a difference in your community by working in a fun, friendly atmosphere!
About Our Culture:
At the City of Grand Junction, we lead the way with continuous improvement, collaborative partnerships, and exemplary service. Our core values are demonstrated by our willingness to challenge the status quo, ability to work together using all areas of expertise to achieve a common goal, and commitment to fulfilling the needs of our community through thoughtful interactions.
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Calculate admission fees, receives monies from patrons and provide change and count patrons for attendance information.
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Function as part of the facility emergency response.
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Communicate pool rules and policies in a professional and courteous manner to guests.
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Communicate with members of the lifeguard and management teams.
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Dress in required GJPR staff uniform while on duty.
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Maintain positive rapport and professional image with guests.
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Answer questions on available GJPR programs.
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Take registrations, party bookings, and sell pool memberships.
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Be punctual.
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Obtain a substitute when unable to report for scheduled shift.
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Attend mandatory staff meetings and relevant inservice trainings.
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Perform routine upkeep and cleaning of front desk, lobby, pool deck and surrounding areas, locker rooms, and entry areas.
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Be 16 years of age or older.
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Able to work independently with minimal direction.
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Must have general computer and cash handling practices. Beginner level proficiency with Microsoft Word and Excel desired.
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Work well with people, treating everyone with respect and building trust.
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Take appropriate initiative.
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Timely follow through on commitments.
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Deliver high quality work performance.
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Project and maintains a positive image always.
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Work well as a team member in all interactions.
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Provide consistent high-quality service.
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Always put safety first.
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Able to work a flexible schedule where shifts may be assigned opening, closing, or weekends, depending on the need of the facility.
At the City of Grand Junction, we proudly operate as an Equal Opportunity Employer, purposely building an inclusive workforce representative of various cultures, perspectives, and experiences. We believe in respect for all and do not discriminate based on race, color, religion, sex, gender identification, sexual orientation, national origin, age, disability, and/or genetic information.
If you have questions or need assistance or accommodation due to a disability, please contact our Human Resources office at 970.244.1512
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