Job description

Want to work in a fun and fast paced environment?

Graduate Ann Arbor is looking to immediately fill this position. It is our desire to help start a career with a recent hospitality grads or a person with front desk experience looking to move up.

The candidate must have worked at the front desk for at least 1-2 years or interned in summers.

This is an entry level position that positions the candidate to the next level of Front Desk Manager.

Why Work at Graduate Ann Arbor?

Competitive Hourly Pay

Free Parking or Bus Pass

Free Lunch

Paid days off after 90 days

Graduate Hotels®, is seeking a Full Time Guest Service Supervisor to join Graduate Ann Arbor and its wonderful team of hospitality enthusiasts.

Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.

About Graduate Hotels®

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 28 hotels across the U.S. and an additional seven hotels set to open by the end of 2021. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.

*Graduate Hotels is an Equal Opportunity Employer.
Graduate Ann Arbor 615 E Huron St. | Ann Arbor, MI 48104 | 734-769-2200 | www.GraduateHotels.com Downtown Ann Arbor at the corner of State Street and Huron Street

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Requests for guest amenities and other supplies such as linens will be delivered with little or no contact. Items will be left outside of the room in a disinfected container and guests will receive a text once the items are safely outside of their door.

Education:

• High school or equivalent (Preferred)

Experience:

• Guest Service: 2 years (Preferred)
• Hotel Experience: 2 years (Preferred)

Work Location: One location

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